As ScrubaDub celebrates its 60th anniversary, the third-generation family-owned company is also celebrating the people who have made the milestone possible.
The chain’s workplace culture has earned recognition on both the national and regional stage, including being named one of USA TODAY’s “Best Places to Work” in 2024 and 2026 and one of The Boston Globe’s “Top Places to Work” in 2025 among medium-sized employers. The recognition reflects a long-standing commitment to investing in employees, many of whom have spent decades growing their careers and families alongside the company.
Employee retention and length of employment remain two of ScrubaDub’s most important measures of success. The company has more than two-thirds of management with more than 10 years of service and a 71.7 percent employee retention rate, which far exceeds the industry’s national average. ScrubaDub’s leadership says that success comes from their most important philosophy: invest in people first with core values.
“Over the past 60 years, we have lived and breathed our six core values, and the most important one is ‘Care Like Family,'” said Alex Paisner, co-owner & director of people and culture at ScrubaDub. “We believe if we take care of our team like family, they’ll take care of our customers the same way. Winning these awards is incredibly humbling, but it’s also confirmation that treating our people like family creates a culture where employees want to build long-term careers with us.”
Founded in 1966, ScrubaDub has grown into one of New England’s leading car wash companies, while maintaining the values of a family business. Throughout its history, the company has focused on creating opportunities for employees to build long-term careers, resulting in countless stories of professional growth, multi-generational families working together, and lasting relationships that extend far beyond the workplace.
That investment begins with competitive pay and performance-based bonuses but doesn’t end there. ScrubaDub offers employees a 401(k) with company match, along with TrustPlus financial coaching to help employees achieve milestones such as purchasing a first home, starting a family, or getting out of debt. The company also has an annual scholarship program that has awarded more than $135,000 to employees and their children since 2019.
“People often have misconceptions about what a career in the car wash industry looks like,” said Dr. Sabrina Jacques, director of training, learning, and development. “ScrubaDub is truly a learning organization. The leadership team is committed to continuous improvement, education, and developing people. We believe our willingness to learn, adapt, and invest in our employees is what sets this company apart.”
To celebrate its employees during this milestone anniversary year, ScrubaDub hosted its annual Culture Week during the week of August 17, featuring activities dedicated to recognizing the team members who have helped shape the company’s success. The celebration concluded with a company outing to Canobie Lake Park, where more than 300 employees, along with their spouses and children, gathered for a day of recognition, family fun, and employee awards.