In the November 2020 issue of Auto Laundry News, Harry Caruso discussed the importance of analyzing the data surrounding a pre-existing membership program when evaluating the purchase of a car wash.
There is no shortage of blogs that promise to tell the real truth about ceramic car coatings. If you happen to be a detail shop operator, you know the truth. Ceramic coating can be a cash cow.
For the past decade, the National Highway Traffic Safety Administration (NHTSA) has been working with the automotive industry and academia to advance the benefits of vehicle-to-vehicle communication (V2V).
Mitigation is the act of reducing the risk of loss from the occurrence of some undesirable event. For example, car wash developers conduct due diligence activities during the planning phase
Recently, I thought about buying a new car. Historically, this meant driving over to the dealership and then getting dragged into the typical multi-step selling process with a host.
Survey results are no longer needed to understand the impact of COVID-19 on the auto-services business. Besides loss of sales volumes, revenues, and market value,
Machine-to-machine communication (M2M) is machines connecting with other machines to exchange information in real-time without human interface or interaction.
As the car wash industry continues to converge on express exterior washing, it is moving rapidly toward an industrialized model.
According to an article in Forbes, the subscription e-commerce market has grown by more than 100 percent a year over the past several years.
The use of smartphones is so prevalent today there are laws on the books in many states prohibiting their use while a person operates a car.
Economists rely on gaming theory and statistical models to predict how companies may respond to their competitors’ prices. However, if there isn’t an economist on the payroll, how does one go about setting pricing strategies or...
From time to time, I get inquires from car wash operators looking for ways to defend their turf from someone building a new car wash in their backyard.
Writing in a print medium about an event that is developing and changing as rapidly as the Coronavirus outbreak presents the inevitable danger of being irrelevant by the time the article comes off the presses.
Pursuing thousands of unlimited members and recurring monthly income requires a commitment. This means dealing with recruitment, promotion, turnover rate, credit and debit card issues, and keeping up with industry best practices,...
Early in my career, my mentor advised me about the importance of the P.T. Barnum aspect of the car wash industry. Barnum was an American showman remembered for founding the Barnum & Bailey Circus.
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