The title of this month’s column is a bit misleading. At first read, most will think I’m going to talk about “standards of excellence” or something lofty like that.
A complaint that I consistently hear in the automotive detailing industry is that the operation is not making enough money or that the detail jobs are taking longer than they should relative to the amount of money being...
We are in the midst of an employment revolution. Conventional, full-time employment is shrinking, while the part-time workforce continues to grow.
In providing training for automotive detailing operations over the years, I have found that a common and recurring theme has been the importance of taking a process approach to detailing.
I have been fortunate to have had dozens of opportunities to provide training at dealership detail centers over the years. An interesting situation arises when I am asked to orchestrate their effort to create a detailing process...
When your shop is blessed with enough work to require the assistance of additional help, you get to enter into the wonderful world of staffing and employees.
Vehicle seats are just one of the many interior and exterior surfaces that professional detailers must properly maintain. Just like any other vehicle surface, they require specialized cleaning and protection.
Express detailing service has been a staple at many a car wash over the last few decades. There is a generally accepted traditional express detailing approach that has been taught for years.
One of the biggest challenges for busy consumers is finding the time to get their car detailed. Sure, they can make an appointment in advance, but that requires forethought, and a few hours without their car.
The 17th annual Mobile Tech Auto Recon Expo (MTE) took place January 26-28 in Orlando, FL. It was held this year back at the Caribe Royale Resort and Convention Center,
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