Proper towel selection for a car wash and/or detail center is instrumental in helping to produce a shiny, streak-free car. Towels are an important tool, and deciding which one to use can sometimes be confusing.
We know how important it is to make a good first impression. After all, it is said you really only get one opportunity. In both personal and business relationships, people form opinions of us very quickly
When a customer comes to you with pet stains in their vehicle, you have a threefold problem: stain, odor, and contamination. You must address all three or you will not satisfy the customer.
Are you ready for a perfect storm? I just got off the phone with an old-time operator in the Northeast practically giddy while telling me about his best month
In a recent article in CSPnet.com, Eric Wulf, CEO of the International Carwash Association, reported on some car wash industry trends.
“Goodnight Mama.” “Goodnight Ben.” “Goodnight Jim Bob.” “Goodnight Daddy.” “Goodnight children.” “Goodnight John Boy.” Many of you remember this sequence of goodnight banter from the television show, “The Waltons.”
Self-service car wash owners/operators are continually looking for ways to provide increased value for their customers.
Much of the information in this article comes from an article by Terry Freiberg of Proper Auto Care. The material is being used here with the permission of the author.
The reasons to change to LED lighting are now fairly well documented and known throughout the car wash industry.
For 2015, the International Carwash Association’s annual event — The Car Wash Show™ — returns to Las Vegas, NV. Scheduled to run from Wednesday, April 22 through Saturday, April 25 at the Las Vegas Convention Center, the event is...
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