In the February 2015 issue, I started a discussion on “reputation,” which can be defined — textbook style — as “the opinion or judgment in which a person is generally held.
To enjoy a fruitful detailing career an operator needs to possess more than a collection of car cleaning skills. Successful detailers need to know how to produce a perfect car, of course, but they also must have a love for the...
Water is and always will be the lifeblood of the vehicle wash industry. The question is: What are we doing as an industry to protect our lifeblood?
Reportedly, Mr. Wash Autoservice AG located in Stuttgart, Germany is now the world’s biggest or fanciest car wash. At a cost of $40 million, the site can handle 400 cars an hour, 50,000 a month, and 500,000 a year.
Mr. Wash Autoservice AG is one of Germany’s leading providers of car washing and detailing services. In 1964, Mr. Wash opened one of the first automated car washes in Germany. S
Barriers to market entry are obstacles that restrict the ability of a new car wash to enter and begin operating in a given area. These obstacles may involve making large investments in capital equipment or overcoming strong...
I finally decided to fire all of my friends and family. Don’t get me wrong, I love them all, and I think they love me, but they just weren’t holding up their end of the bargain. I’ll admit, when I stopped handing out free car...
It is one thing to deal with a retail customer who stops in your shop or calls on the telephone for a detail job. However, it is another to get dealer work, which requires a completely different approach — not only in soliciting...
The NFL has 32 teams, not groups. Teams. All teams are groups, but not all groups are teams. Calling a group a team doesn’t make it one. That’s the team myth.
Messe Frankfurt is one of the world’s leading tradeshow organizers with more than 100 events to its credit annually. The company’s Automechanika show is making its U.S. debut at McCormick Place West in Chicago, IL April 24-26,...
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