Business Operations/Management Sponsored by...

Towels, Part II - Stick with a System that Works
Proper towel selection for a car wash and/or detail center is instrumental in helping to produce a shiny, streak-free car. Towels are an important tool, and deciding which... More »

Drying System Maintenance - It’s All About First (and Last) Impressions
We know how important it is to make a good first impression. After all, it is said you really only get one opportunity. In both personal and business relationships, people... More »

Perfect Storm - Are You Prepared for It?
Are you ready for a perfect storm? I just got off the phone with an old-time operator in the Northeast practically giddy while telling me about his best month

Manufacturers' Showcase

Cleaning You Softly - The Gentle Side of Automated Car Washes
The Holy Grail of the car wash industry has long been to deliver the cleanest possible vehicles to demanding customers in the gentlest, fastest, most profitable way.... More »

  Profile in Success

Passing on the Green
Despite its reputation as a water and energy plunderer the car wash industry has reinvented itself over the past few decades into an environmentally cognizant and responsible... More »

Detailed Training
To enjoy a fruitful detailing career an operator needs to possess more than a collection of car cleaning skills. Successful detailers need to know how to produce a perfect... More »

No Expense Spared
When it comes to making a wash profitable you can pinch every penny and look to cut costs, or you can invest in equipment and materials to ensure customers drive off the lot... More »

Vendor News

Executive Forecast
Executives of four car wash equipment manufacturing companies agreed to participate in this year’s look ahead to what the following 12 months might hold for the industry. The... More »

Get Washed, a new mobile app, allows local car washes to expand their customer base and encourage customer loyalty by offering deals directly to users’ smartphones for a... More »