Business Operations/Management Sponsored by...

Retail - Hard Times for Brick and Mortar
Location of a retail store is often thought to be the single most important element for business success. For example, car wash developers must mirror the traditional... More »

Southwest Car Wash Association - 2020 Convention and Car Wash Expo
The Southwest Car Wash Association’s Annual Convention and Car Wash Expo for 2020 takes place in Fort Worth, TX, running from Wednesday, January 29 through Friday, January... More »

Great Expectations - The Four Cs of the Customer Experience
Remember the old saying that if you never expect anything then you’ll never be disappointed? Well that might work on blind dates and birthday presents, but in business,... More »

Manufacturers' Showcase

Cleaning You Softly - The Gentle Side of Automated Car Washes
The Holy Grail of the car wash industry has long been to deliver the cleanest possible vehicles to demanding customers in the gentlest, fastest, most profitable way.... More »

  Profile in Success

Building a Network
Today’s ultracompetitive marketplace is overflowing with high-tech, next-gen detailers poised to pounce on unprepared competitors.

Detailing Mentorship
Success in the detailing trade requires equal parts talent, hard work, and entrepreneurial spirit. It also calls for a specialized set of skills. Skills that are not easy to... More »

Detailing For the Modern Age
Subscriptions and memberships are the hot retail trends. Whether it is clothing rentals, video streaming, meal services, or car washes, consumers are signing up for... More »

Vendor News

Executive Forecast
Executives of four car wash equipment manufacturing companies agreed to participate in this year’s look ahead to what the following 12 months might hold for the industry. The... More »

Get Washed, a new mobile app, allows local car washes to expand their customer base and encourage customer loyalty by offering deals directly to users’ smartphones for a... More »


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