Business Operations/Management Sponsored by...

Sticky Training - How Much Do Employees Retain?
Your car wash implements a costly new training program for employees and then, like any smart business does, spends the next few months measuring its effects.

Clean Car Guarantee - Boost Your Top Package Sales
As operators of a professional car wash we are always looking for ways to increase the sales of our top package. What more can we add to it, what more can we do? How can we... More »

Competition - The Value Proposition Differentiates
I recently received a call from Bill Roberts, owner of Miriam South Car Wash in Lakeland, FL. Bill wanted to let me know he had just sold his business, how happy he was with... More »

Manufacturers' Showcase

Cleaning You Softly - The Gentle Side of Automated Car Washes
The Holy Grail of the car wash industry has long been to deliver the cleanest possible vehicles to demanding customers in the gentlest, fastest, most profitable way.... More »

  Profile in Success

Lights, Camera, Detail
Most detailers toil in obscurity. They report to the shop, turn in a full day’s work, and head home with little recognition or accolade. That is the life of veteran detailer... More »

The Name Says It All
What’s in a name? A car wash’s brand is one of the key components of the business. It should portray a sense of purpose and act as a beacon guiding the community to its... More »

Express Change
For over 30 years Posh Car Wash has operated as a typical full serve — huge facilities, lots of overhead, and a massive amount of labor. But six months ago the wash made its... More »

Vendor News

Executive Forecast
Executives of four car wash equipment manufacturing companies agreed to participate in this year’s look ahead to what the following 12 months might hold for the industry. The... More »

Get Washed, a new mobile app, allows local car washes to expand their customer base and encourage customer loyalty by offering deals directly to users’ smartphones for a... More »


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