Profile in Success

Preview:- The Car Wash Show 2019

04/01/19

The International Carwash Association’s annual event — The Car Wash Show™ — takes place May 12 through May 15 at the Music City Center in Nashville, TN.

On pre-show day, Sunday, May 12, there are two seminars on offer: one for emerging leaders, the other for new investors. The Automotive Oil Change Association welcomes its members with a reception that evening and also conducts its annual membership meeting.

Seminar access is a little complicated this year. Educational sessions are split into four main categories: Premium (premium pass required), Partner Solution Sessions (vendor presentations available to premium and basic pass holders), Peer Power Hours (accessible to both premium and basic pass holders only if also members of one of the following associations: ICA, AOCA, WCA, ACWA, and BOVAG), and Quick Hits (available to both premium and basic pass holders).

The annual membership meeting and keynote address moves to the final day of the event, access again restricted to association members. Best-selling author of The Happiness Advantage and Big Potential  and an expert on happiness and success, Shawn Achor, will deliver the keynote address. His presentation aims to inspire and motivate audience members as he discusses positive psychology and its impact on business success. Achor has been featured on Oprah’s “SuperSoul Sunday,” and his TED Talk is one of the most popular of all time with over 16 million views.

For the latest information, call ICA headquarters at (888) 422-8422, or
visit www.thecarwashshow.com on the web.

 

SCHEDULE OF EVENTS*

SUNDAY, MAY 12
11:00 a.m. - 5:00 p.m.
Registration

1:00 p.m. – 5:00 p.m.
New Investor Seminar

1:00 p.m. – 5:00 p.m.
Emerging Leaders Program

7:00 p.m. – 10:00 p.m.
AOCA Annual Membership Meeting

MONDAY, MAY 13
7:00 a.m. – 6:00 p.m.
Registration

8:00 a.m. – 9:00 a.m.
Educational Sessions:
• The Future of Consumerism (T)
• Lead Like a Coach (H)
• State of the Fast Lube Industry (L)

9:15 a.m. – 10:15 a.m.
Educational Sessions:
• Creating a Memorable Customer Experience
• Difficult Conversations with Unhappy Customers
• Big Data and the Retail Revolution (T)
• New Car Technology – What you Need to Know Now (T)
• What’s Next? Leveraging Emerging Technology Today for Profit Tomorrow (T)
• Increase Your Influence (H)
• Reach Out – Communication That Transforms (H)
• Millennials in the Workforce – Tips for Managing Your Multi-Generational Workforce (H)
• Technology Affecting Our World of Fast Lubes: Road to Survival or Perdition (L)
• A Matter of Perception: How Customers Experience Your Car Wash (PSS)
• Fundamentals of Express Car Wash Success: The Powerful Advantages of Franchises (PSS)
• Reclaiming Your Water and Your Money — What Are You Waiting For? (PSS)
• Top 3 Tactics to Leverage Technology to Cut Costs (PSS)

10:30 a.m. – 11:30 a.m.
Educational Sessions:
• Incentivizing Employees in Subscription Sales
• Site Manager Roundtable
• Customer Experience Technologies (PSS)
• New Investor – The Real Return on Investment (PSS)
• Driving Improved Quick Lube Performance (PSS)
• Big Data and the Retail Revolution (T)
• New Car Technology – What you Need to Know Now (T)
• What’s Next? Leveraging Emerging Technology Today for Profit Tomorrow (T)
• Increase Your Influence (H)
• Reach Out – Communication That Transforms (H)
• Millennials in the Workforce – Tips for Managing Your Multi-Generational Workforce (H)
• Customer Service within Your Organization – A Forgotten Art –WACTEO (L)

11:00 a.m. – 6:00 p.m.
Tradeshow Floor Open

1:00 p.m. – 5:30 p.m.
Quick Hits

6:00 p.m. – 7:30 p.m.
Opening Night Party 

TUESDAY, MAY 14
7:00 a.m. – 5:30 p.m.
Registration

8:00 a.m. – 9:00 a.m.
Educational Sessions:
• Future-Proofing Your Business (B)
• Talk Triggers (M)

9:15 a.m. - 10:15 a.m.
Educational Sessions:
• Free-chising – The Franchise Feel Without the Fees (PSS)
• Leveraging New Technology to Market to Your Customers (PSS)
• Reinvigorating Your Self-Serve Car Wash (PSS)
• The Car Wash Industry Is Growing – Are You? (Conveyors) (PSS)
• Embrace Evolution (B)
• The Automatic Customer: Creating a Subscription Business (B)
• Economic Outlook for Today’s Leaders (B)
• Hug Your Haters (M)
• Neutralizing Your Competition (M)
• Momentum: How to Grow Your Business and Brand (M)
• Building Enduring Value into Your Business (L)

10:30 a.m. – 11:30 a.m.
Educational Sessions:
• 2nd Generation Belt Conveyor Deployment (PSS)
• M&A and Financing Trends (PSS)
• The Car Wash Industry is Growing – Are You? (Unattended Wash) (PSS)
• Converting Frequent Customers into Unlimited Wash Club Members (PSS)
• Embrace Evolution (B)
• The Automatic Customer: Creating a Subscription Business (B)
• Economic Outlook for Today’s Leaders (B)
• Hug Your Haters (M)
• Neutralizing Your Competition (M)
• Momentum: How to Grow Your Business and Brand (M)
• Your Website, Google Changes, and Other Trends in Online Marketing (L)

11:30 a.m. – 5:30 p.m.
Tradeshow Floor Open

1:00 p.m. – 5:30 p.m.
Quick Hits

4:30 p.m. – 5:30 p.m.
Booth Crawl

 

WEDNESDAY, MAY 15
8:00 a.m. – 2:00 p.m.
Registration

8:00 a.m. – 9:30 a.m.
Annual Membership Meeting and Keynote Address

9:30 a.m. – 2:00 p.m.
Trade Show Floor Open

9:45 a.m. - 10:45 a.m.
Educational Sessions:
• Wrap-Up Workshops (T), (H), (B), (M)
• Weights & Measures Compliance Training (L)
• Emerging Trends in the Car Wash Industry
• Marketing Tactics
• Self-Serve Wash Panel Discussion
• Inspiring and Motivating Your Millennial Employees

KEY:
T            Technology
H            Talent Management
B            Business Strategy
M            Marketing
L            Fast Lube
P            Partner Solution Sessions

Premium Pass Required

ICA, AOCA, WCA, ACWA, and BOVAC Members Only

Quick Hits

Monday, May 13
1:00 p.m. – 5:30 p.m.
• 5 Keys to Progressing, Promoting and Profiting in the Car Wash Business
• Increase Capacity and Avoid Collision in Your Tunnel With this Little Secret
• Is Water Conservation Right for You
• Step Up to the Plate
• Top 5 Items a New Investor Needs to Know 

Tuesday, May 14
1:00 p.m. – 5:30 p.m.
• Chemistry + Equipment: 5 Adjustments to Maximize Efficiency
• Connected Cars – The Future of Car Washing
• Creating the Distinction Between “Speed” and “CLEAN Speed”
• Get Ready for Tomorrow’s Technology Challenges Today
• Good to the Last Drop
• Grow Your Profits with Tax Planning for Car Wash Owners
• The Show Must Go On

Wednesday, May 15
10:30 a.m. – 10:50 a.m
• The Customer Experience of Car Washing

 

* Schedule of events based on information available March 22, 2019 subject to change.



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