Most of the industry is turning its back on the self-serve concept. Opting instead to build flex and exterior-only locations as self-serve volume and revenue continues to slip across the car wash landscape.
Car washing habits are constantly in flux. What is popular with one generation of customers can become tired and dated with the next.
One of the biggest challenges for busy consumers is finding the time to get their car detailed. Sure, they can make an appointment in advance, but that requires forethought, and a few hours without their car.
Sometimes operators find detailing, and sometimes detailing finds them. When Justin Labato got laid off from his job at a wood shop a decade ago he was like
The Wash Mahal. That is how a friend of Buz Knyal described Uptown Auto Spa. And it is hard to argue with the moniker.
Convoy Hand Car Wash has been serving the people of San Diego for more than 30 years. The family-owned business built a loyal following over that time, but it was in need of an infusion of new services and tactics to compete in...
Digital disruption is turning the consumer marketplace on its head, forever altering the retail, taxi, movie, and airline industries just to name a few. Now it’s car care’s turn.
It is not hard to find a meticulous, hardworking detailer. The industry is full of them. But a skilled detailer that receives true joy from the trade? That is a little rarer.
After years in the car wash industry many operators can get complacent. They stop innovating and their business fades into obscurity. That is not Clay Perkins’ way.
A detail business is judged on the quality of its work, not the cleverness of its name, but sometimes a new moniker can help propel a detailer to the next level.
Every wash aims to be known for something: speed, convenience, value, experience, etc. Regardless of their choice, successful owners set a goal and work tirelessly to ensure their wash develops and maintains a reputation of...
Dealing with a little dirt and grime is just part of the job when you are in the car wash business. But some washes get an unfair share of filthy, mud-covered vehicles and must find unique ways to process them effectively and...
Harry Sandwith has always had a passion for motorcycles. A passion he has turned into a thriving detail business that has become a Mecca for motorcycle enthusiasts throughout New Jersey.
Rob Madrid has helped build dozens of washes and consulted on hundreds more, but the most environmentally friendly wash he has ever seen is his own.
Good or bad every car wash can be described in a few short words. “Fast service.” “Modern equipment.” “Helpful employees.”
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