The Wash Mahal. That is how a friend of Buz Knyal described Uptown Auto Spa. And it is hard to argue with the moniker.
Convoy Hand Car Wash has been serving the people of San Diego for more than 30 years. The family-owned business built a loyal following over that time, but it was in need of an infusion of new services and tactics to compete in...
Digital disruption is turning the consumer marketplace on its head, forever altering the retail, taxi, movie, and airline industries just to name a few. Now it’s car care’s turn.
It is not hard to find a meticulous, hardworking detailer. The industry is full of them. But a skilled detailer that receives true joy from the trade? That is a little rarer.
After years in the car wash industry many operators can get complacent. They stop innovating and their business fades into obscurity. That is not Clay Perkins’ way.
A detail business is judged on the quality of its work, not the cleverness of its name, but sometimes a new moniker can help propel a detailer to the next level.
Every wash aims to be known for something: speed, convenience, value, experience, etc. Regardless of their choice, successful owners set a goal and work tirelessly to ensure their wash develops and maintains a reputation of...
Dealing with a little dirt and grime is just part of the job when you are in the car wash business. But some washes get an unfair share of filthy, mud-covered vehicles and must find unique ways to process them effectively and...
Harry Sandwith has always had a passion for motorcycles. A passion he has turned into a thriving detail business that has become a Mecca for motorcycle enthusiasts throughout New Jersey.
Rob Madrid has helped build dozens of washes and consulted on hundreds more, but the most environmentally friendly wash he has ever seen is his own.
Good or bad every car wash can be described in a few short words. “Fast service.” “Modern equipment.” “Helpful employees.”
Most detailers toil in obscurity. They report to the shop, turn in a full day’s work, and head home with little recognition or accolade. That is the life of veteran detailer Paul Viens, that is of course when he is not doubling...
What’s in a name? A car wash’s brand is one of the key components of the business. It should portray a sense of purpose and act as a beacon guiding the community to its doorstep.
For over 30 years Posh Car Wash has operated as a typical full serve — huge facilities, lots of overhead, and a massive amount of labor. But six months ago the wash made its first foray into the world of express washing,...
The most successful businessmen are able to learn from their mistakes and take no shame in admitting a misstep. When Turner Brock was looking to upgrade a couple of his self-serve/in-bay automatic locations he received some good...
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