There are two layers of foolishness that drive me nuts. First, is when people accept a preventable adversity as inevitable.
Everything I know I learned at a car wash. Lessons like “shortcuts make long delays” or “if plan A doesn’t work, the alphabet has 25 more letters.”
I recently touched on hiring challenges as this pandemic evolved. From the responses I’ve received, it appears I struck a chord. Financial incentives, work-life balance, skill development, and career advancement have become the...
Let’s get something straight. A free service is never free. I know it. You know it. We all know it. Every single “free” perk you see is merely bundled in the price of another product or service being paid for.
Maine lobster, tiger prawns, lemon, capers, blistered tomatoes with creamy white wine sauce served over handmade linguini at a restaurant overlooking the Atlantic Ocean. It’s a fantastic meal and an amazing view.
Every car wash owner is an entrepreneur. The foundation of your competitive advantage is the ability to remain relevant to changing customers and employees. And boy, do I believe we have some changes on the horizon;
If you’re not familiar with the expression, “When you hear hoofbeats think horses, not zebras,” it means that when searching for an explanation, you should always consider obvious possibilities before thinking about more unlikely...
Summer is coming. Trade-shows are re-opening. The smell of normalcy is in the air.
Two sides of the same coin — price and value. To make sense of this, if you buy a wash at $20
In my opinion, President Roosevelt opened a Pandora’s box in 1938 when the first federal minimum wage of 25 cents per hour was signed into law.
Forget politics. There’s no shortage of fake news being spread about the car wash industry that must stop now! Here’s the real truth about some of these fake car wash claims.
Ding, ding, ding, ding, ding! The closing bell has rung. The 2020 holiday gift giving season has come to a close.
2020 is coming to a close. If you’re like me, you’re already planning the steps you’ll take to grow your business in the coming year. One thing I know for certain: the status quo won’t cut it in 2021.
For those who read my column monthly, you may have noticed I have a handful of chosen quotes — versions of “the harder you work, the luckier you get.”
Digital menus look cool. But more than anything, the benefits far outweigh the aesthetics.
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