So you’ve successfully made a sale by converting a customer into a subscriber for your monthly unlimited wash club. Both you and the customer are happy.
Once or twice a month, my wife and I enjoy piecing together a weekend dinner party for our friends and the occasional relative dropping in from up north.
It seems that 2018 is shaping up to be the year of “free” perks. No matter where you go, you’re bombarded with deals that involve added value — buy this, get that; use this store card, get points towards free rewards.
Although I’ve been with SONNY’S for 18 years, I’ll always be an operator at heart. I can recall those days as if they were yesterday.
There’s no question that this is a good time to be in commercial car washing: in a fairly short period of time, we’ve shifted from talking about how to squeeze every last dollar out of each guest to conversations about capacity...
Signage is always a hot topic in the world of professional car washing: which signs make you money, which don’t, how much is too much — it can all be a bit overwhelming sometimes.
Here in South Florida, the beginning of the fall season is little cause for fanfare.
Lately I’ve had a strange feeling that my son considers me a car wash supplier first and a dad second.
Selecting the right car wash builder can provide you with a functional, cost effective, and physically attractive building in which to grow your business. However, selecting the wrong builder can provide you with
People often call to ask me, “Do you have anyone you can recommend as a manager for my wash?” For years, these calls would come when a skilled manager left unexpectedly;
Nostalgia is an interesting word. Chances are good that simply reading it evoked a fond memory. Was it a car you owned? Maybe a movie you saw or some family event from when you were a kid?
People make mistakes. Electricians make mistakes. Installers make mistakes, and employees make mistakes. Let’s be honest. I make mistakes, and most of you reading this can likely recall making a few boneheaded mistakes in your...
“Can you imagine?” I love learning new things. I’m that guy: the one who sees a news story on facial recognition and thinks, “One day, monthly plan subscribers will be able to drive up and enter a wash with nothing but their face.
Fresh from the 2017 Car Wash Show in Las Vegas,
I had the opportunity to reflect on the last few days while flying back to the factory. On the plane, two realizations came to mind:
Are you sure you know how to calculate the ROI on your next project? Are you confident of the best way to finance it? Whether it’s adding a new pay wax, or a complete site remodel, it’s common sense that you need to understand...
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