Creating and Maintaining a Program
I have been very fortunate to have worked in many successful organizations during my career in this industry. Due to those experiences, I have often been asked for the secret to success in the...
Ensure Their Most Productive Use
My wife has been complaining more frequently about my willingness to work — as in washing and waxing her car.
Work is said to occur when force results in movement. In the early 1800s, people...
Hire Women to Detail Cars
Question: How can detail business owners better serve their customers? Look at most detail operations, and all you see are men. But, if you are savvy today and know a little about retailing, your...
Businesses today face many obstacles. Whether it’s an uncertain economy, rising taxes, increased regulations, or the looming changes in healthcare, managing a business is not for the faint of heart.
Forgive me. But having just visited two large-scale flex-serve washes — one just about to open and the other producing astronomical numbers — the only word I can think to describe them is “sexy.” High-end marketing, complete...
This month, let’s tackle a subject that, although tough to accept, needs to be at the forefront of every business owner’s mind — employee dishonesty. You provide a safe, secure work place for your employees and, in return, you...
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