Most professional detailers would agree that there is a set of staple equipment and tools that are used to provide quality detailing results.
One of the most important tasks of owning a business is hiring and training a team that will represent your business the way you want it to be represented.
There are only a handful in my department. Why should I bother with a formal meeting? We see each other every day.
I recently read an article about a real estate investment brokerage that scooped up three car washes on the national sale-leaseback market. Their goal was to transform each location into a single-tenant net-leased car wash.
Feedback is a gift that anchors your relationships in honesty. Everyone depends upon the feedback they receive to appreciate and reinforce their areas of strength, and to identify areas for personal and professional growth and...
Too often, employees find themselves in the same predicament. They are cheated out of wages they earn. Wage theft is not some rare occurrence; it is incredibly common and more widespread than you may think.
Not too long ago (Auto Laundry News, September 2016), I wrote about the impact a $15 minimum wage could have on the car washing industry and how inaction could significantly impact revenue growth.
As detailing pros, we all know not to work on vehicles in the sun. UV rays soften up the clear-coat surface on autos and make them susceptible to scratching and swirl marks.
I sit right next them. We don’t need to have a staff meeting. I used to have staff meetings, but we stopped having them. Nobody had anything to talk about.
One of the worst feelings ever for an employer is when an employee is hurt on the job. More often than not, employee injuries are due to carelessness on someone’s part.
Doesn’t it seem that business is more competitive and difficult than it used to be? ABC Inc. experienced this challenging business atmosphere firsthand.
I don’t understand what happened. He interviewed so well. But it’s six months later, and it’s obvious. He’s not a good fit.
Lately, it seems like every business owner I talk to is struggling to recruit and retain employees capable of consistently delivering a quality customer experience.
Several months ago, I wrote about crafting a car wash manager job description for running the day-to-day operations.
When faced with a problem, it often helps to grab someone and talk it out. This is a great collaborative strategy to problem solving.
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