In the current climate, employers are worried about bills, sick employees, safety procedures, labor shortage, and the ever-looming taxes for small businesses. Although the world seems to be operating at an elevated level of...
In a time of shifting protocols — mask mandates, social distancing, the push for contact-free options — how does a service-oriented business maintain a high level of customer focus?
I recently touched on hiring challenges as this pandemic evolved. From the responses I’ve received, it appears I struck a chord. Financial incentives, work-life balance, skill development, and career advancement have become the...
He gives me an assignment and tells me to do it my way. I only wish he meant it. My way doesn’t seem to hit the mark. He changes the smallest details. I dread getting new work.
We spent more than $6,000 last month on paid advertising to hire new team members for our locations. Wait, what? Yes. Over $6,000.
When Sam started working at the car wash, he was enthusiastic, energetic, and consistently the most popular person on the team. He got along well with his co-workers and was known for his superior customer service skills.
Every car wash owner is an entrepreneur. The foundation of your competitive advantage is the ability to remain relevant to changing customers and employees. And boy, do I believe we have some changes on the horizon;
Six men and I sat atop four and a half million pounds of explosives waiting for the fuse to be lit to begin our flight on the Space Shuttle Discovery.
With the proliferation of express car washes, the number of full-serve and flex-serve washes seem to be diminishing and the prices for the exterior car wash continue to rise.
In any business, effective communication is key and car washes are no exception. You and your staff’s ability to effectively communicate with each other
In my opinion, President Roosevelt opened a Pandora’s box in 1938 when the first federal minimum wage of 25 cents per hour was signed into law.
Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it.
Professional certification demonstrates a commitment to superior professionalism, upholding industry standards, and continued education.
Pandemic-related challenges continue to plague employers who have been eager to return to business as it used to be, but the reality is that the workplace has changed.
|Car Wash Equipment/Product Manufacturer|
|Car Wash Equipment/Product Distributor|
|Detail Equipment/Product Manufacturer|
|Detail Equipment/Product Distributor|
|Products and Services|