Features

Digital disruption is turning the consumer marketplace on its head, forever altering the retail, taxi, movie, and airline industries just to name a few. Now it’s car care’s turn. »

Auto Laundry News invited executives from the equipment, chemical, and association communities to share their views on what the following 12 months might hold for the industry. The participants are: »

Why does your organization exist, and why should anyone care? Organizations exist to perform — period. Be it for-profit or non-profit, they all exist to do something, make a product, or supply a service. »

Whether you are building or buying a car wash, or rehabbing your existing wash, you’ll have a number of choices to make. One of the most important choices will be selecting a point-of-sale (POS) system. »

It was explained to me recently that the current mix of car wash investors is creating conflict among those with existing relationships. »

The SEMA (Specialty Equipment Market Association) Show was held again this year at the Las Vegas Convention Center from October 31 through November 3.  »

Here in South Florida, the beginning of the fall season is little cause for fanfare.  »

When it comes to establishing a high-performing and memorable brand, many lessons can be taken from Mister Car Wash. »

It is not hard to find a meticulous, hardworking detailer. The industry is full of them. But a skilled detailer that receives true joy from the trade? That is a little rarer. »

Located just a short distance northwest of New York City is Bergen County, the most populous county in the state of New Jersey.  »

In-bay automatic car wash systems are located primary at convenience store and gasoline sites, standalone car washes, supermarkets, car dealerships, and transportation firms. »

Leadership at the headquarters of a car wash chain was entertaining succession planning. What started out as an exercise turned into a sweeping new protocol for transitioning managers into leaders. »

In 1975, the Federal Communications Commission (FCC) issued a largely overlooked ruling that allowed earth-orbiting antennas — satellites — to be used for broadcasting television over large areas.  »

Today’s customers are exceptionally responsive to added convenience. It seems that some customers are won over when I can find some way to make the vehicle delivery process easier »

Lately I’ve had a strange feeling that my son considers me a car wash supplier first and a dad second. »