Features

The express-exterior business model has been getting most of the headlines for a long time and rightly so. Nothing has impacted the car wash industry as much as express, which the industry continues to converge on »

Consumer behavior is changing, and businesses are adjusting to these new behaviors. While contactless payment has been around for many years now, the United States has been slow to adopt. »

Auto Laundry News invited executives from various segments of the car wash business to share their insights on what the following 12 months might hold for the industry. The participants are: »

Knowledge, expertise, and experience are not bought, they are earned. With every car washed, piece of equipment repaired, and location opened operators increase their knowhow and improve their overall car wash IQ. »

One of the impacts of the Coronavirus pandemic has been that companies and individuals are finding creative ways to make money. For example, my two college-enrolled daughters found relatively  »

It may sound callous but, because of the current state of the economy, now might be a good time to pick-up or sell a distressed car wash business.  »

Now more than ever, in-bay automatics (IBAs) need to step up their marketing and loyalty programs in order to improve customer experience and drive repeat business.  »

Located a short distance west-northwest of Washington DC is Loudoun County, Virginia. Bordered by the easternmost ridge of the Blue »

Deciding to purchase a car wash is an enormous decision. As a purchaser you want as complete a picture as possible. The usual boxes to be checked — site location, current financials, traffic patterns,  »

The purpose of this article is to provide relevant information that participants in the car wash industry may find useful in gauging performance or decision-making. »

The economic impact of our current pandemic has prompted some professional detailers to reevaluate their available streams of revenue.  »

For those who read my column monthly, you may have noticed I have a handful of chosen quotes — versions of “the harder you work, the luckier you get.”  »

2020 has been a challenging year for the car care industry. Widespread uncertainty coupled with stay-at-home orders have taken their toll on car washes and detail centers across the country. »

As we come into the last few months of 2020 — the year that many of us wish didn’t happen — I believe it is important for all of us to take a serious look at the possibility of a worsening of the pandemic situation. »

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