Features

There is a new family of towels in town: courtesy towels. »

Think about the biggest launches of the decade: Every new Chick-fil-A that pops up, Apple iPad, Apple Watch, Game of Thrones, Dollar Shave Club, Peloton, Tesla, E-cigarettes.  »

Since April, I have been focusing this column on providing information about the pandemic and recommendations on safety procedures. »

When scouting a location to build a car wash business, potential owners must do plenty of homework. They must research the community, available locations, market needs,  »

Looking back on the last few issues of Auto Laundry News, I have desperately tried to keep up with the Coronavirus Pandemic situation and how it affects our industry.  »

One of the things car wash developers have to do after selecting a suitable location is to choose the shape of the car wash structure. »

Economists rely on gaming theory and statistical models to predict how companies may respond to their competitors’ prices. However, if there isn’t an economist on the payroll, how does one go about setting pricing strategies or... »

As the economy reopens and employees return to work, all employers must be aware of their legal obligations in the COVID-19 era. As the workplace moves towards a new normal, some employers will encounter having an employee test... »

The act of selling a car wash or a chain of car washes is complicated and emotional. And that’s in the best of times. Layer on top of that a global pandemic that has thrown uncertainty into almost every element of our business... »

The level of distress that many leaders experience during a crisis is unsettling but normal. When many are displaced from their work and income, it can be comforting to just hide because you are so overwhelmed. »

Businesses around the world are adjusting their operations to survive the COVID-19 crisis and create a safe environment for their customers, but how can car washes adapt? »

Express exterior has become the dominant force in the car wash industry. When looking to build, develop, or retrofit a tunnel wash, the majority of operators turn to the low-labor concept as a way to keep costs down while... »

While we are still at the stage where no one can accurately predict what the long-range outcome of the COVID-19 pandemic will be for businesses of all types, we can reasonably assume that our traditional perception of what... »

COVID has kicked off a massive shift in consumer preference for contactless services. I’m sure you’ve read about the nationwide plunge in cash transactions and the 25 percent decline in cash withdrawals from ATMs. »

In this month’s column, I would like to start with clarification of terms that are used to describe the current virus and the illness it causes. I would also like to address how detailers can help eliminate the virus from... »