While we are still at the stage where no one can accurately predict what the long-range outcome of the COVID-19 pandemic will be for businesses of all types, we can reasonably assume that our traditional perception of what...
COVID has kicked off a massive shift in consumer preference for contactless services. I’m sure you’ve read about the nationwide plunge in cash transactions and the 25 percent decline in cash withdrawals from ATMs.
In this month’s column, I would like to start with clarification of terms that are used to describe the current virus and the illness it causes. I would also like to address how detailers can help eliminate the virus from...
During the current economic slowdown, struggling car wash owners need all the help they can get to boost income while cutting costs to stay profitable.
Digital transformation is the process of using digital technology to solve traditional problems. Digital solutions enable inherently new types of innovation and creativity rather than simply enhance and support traditional...
Market share is a function of a store’s customer attraction rate and customer loyalty rate. Improving a store’s attraction and loyalty rates can lead to a greater share of the total available market.
Winter brings images of rosy cheeks and kids on toboggans. Unfortunately, it also brings severe winter storms just itching to do serious damage to your wash operations. Unstable weather conditions create the most common and...
Another month has passed. As I’m writing this, it’s the end of May 2020 and COVID-19 restrictions continue to lift in most markets. Dare I say, it feels like we’re starting to see a little light at the end of the tunnel.
I am writing this at the end of April 2020. Another month of COVID-19 restrictions have passed, and several parts of the country are beginning to reopen — slowly, very slowly.
As we begin to assess our approach to automotive detailing in the midst of a pandemic, it is critical that detailing technicians have an understanding of the issues involved in working on customer vehicles, especially interiors.
Take advantage of the stimulus SBA 504 Re-Fi of your conventional loan and cash out 20 percent of the appraised value of your car wash, and you will also receive six free monthly payments.
From time to time, I get inquires from car wash operators looking for ways to defend their turf from someone building a new car wash in their backyard.
Entrepreneurs, business owners, and company leaders in every industry are living in a state of overwhelm right now. The rules of business have changed seemingly overnight, and many are struggling to adapt to the new normal of our...
As the nation begins to slowly emerge from its COVID induced slumber, car washers are hard at work adjusting their operational models to ensure they are ready and able to service their customers.
Shade placement is a balance between aesthetics and functionality. A common misconception is that shade has to be either functional or look good.
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