Everyone has experienced this at one time or another. What you thought was going to be a simple everyday transaction for a product or service, turned out to be an experience that earned your lifetime loyalty as a customer.
If you took a moment and asked the customer what he or she wants or expects in a car wash you may be surprised by the answer.
Regardless of what type of business you own you may have potential automobile loss exposures that you are not aware of. If your wash owns any vehicles and uses them in the course of business, you most likely already have...
The National Association of Convenience Stores’ annual event — the NACS Show — is scheduled to run from Tuesday, October 1 through Friday, October 4 at the Georgia World Congress Center in Atlanta, GA.
Car washing can be divided into three elements: point-of-sale system, wash-bay or tunnel, and a mechanical room that contains support equipment and inventory.
Good tax planning is based on a car wash operation’s current versus its potential future earnings or profits. For those car wash businesses whose taxable earnings will potentially be lower next year, end-of-the-year tax planning...
By now we would expect consensus to have been reached on the value proposition for car washing and how best to achieve it. However, it hasn’t.
The economy is booming — great! But wait, organizations continue to focus on cutting labor costs. Why? According to the latest Auto Laundry News survey, labor costs at full/flex-service car washes average 41.8 percent of...
Upward trends in the industry have shown that self-serve car washing isn’t going anywhere. Many drivers want control over exactly how they wash their cars, and self-serve bays provide the answer.
The constant flow of technological advances in wash-system equipment and operation can be the impetus that makes the most successful wash site even more profitable
I’ve always loved the Jack Welch quote: “Change before you have to.” Lately the economy is on an upswing, unemployment is at an all-time low, and, well, it’s easy to get lulled into a belief that the good times will continue to...
In this month’s column, I’d like to circle back to a topic that I’ve covered a couple of times many years ago — with some updates. The first part is about “safety,” which refers to things like shop policies,
The 2019 Northeast Regional Carwash Convention (NRCC) is a special event. It marks 30 years of service to the Northeast commercial car wash community.
The Southeastern Car Wash Association’s presentation, the American Car Wash Expo 2019, takes place at the Myrtle Beach Convention Center in Myrtle Beach, SC. The event runs from Monday, August 19 through Wednesday, August 21.
Zombies in the workplace are soul-sucking, money-draining, productivity-killing entities that chip away at an organization’s spirit and its engagement levels one convert at a time.
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