It’s not hard to think about how things have changed in the car care industry over the last 65 years.
Several years ago, I wrote about the importance of having a disaster recovery plan. In that article I talked about
If you operate a car wash or detail business, a great way to reach your audience —
The Southeastern Car Wash Association’s 2018 Convention and Expo takes place in Birmingham, AL.
When faced with a problem, it often helps to grab someone and talk it out. This is a great collaborative strategy to problem solving.
We’ve all heard that it is easier to sell more to an existing customer than it is to gain a new customer. Once you have a customer at your car wash, you can use information to upgrade that customer.
Socrates said, “Life not examined is not worth living.” When it comes to business, my mentor, Jay Abraham says, “Business not examined and re-examined constantly is not worth owning.”
Change is hard. It is uncomfortable, uneasy, and downright daunting at times. Change can sometimes cripple both human beings and their businesses.
In providing training for automotive detailing operations over the years, I have found that a common and recurring theme has been the importance of taking a process approach to detailing.
Innovation allows operators to gain an advantage by means of being different,
As competition intensifies in the car wash industry from another wave of investors and growth of existing networks, operators will become more concerned with their market share.
Last December’s Tax Cuts and Jobs Act (TCJA) allowed many within the car care industry to expense and immediately write-off more — including 100-percent temporary expensing deduction for adding needed equipment, vehicles or even...
I have been fortunate to have had dozens of opportunities to provide training at dealership detail centers over the years. An interesting situation arises when I am asked to orchestrate their effort to create a detailing process...
Once upon a time a typical tunnel car wash featured 20 feet of drip space. Conveyors ran at a balanced pace to ensure sufficient dwell, drip, a
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