Features

When I decided to turn my detailing avocation into a full-time business back in 1994, I really had no idea where this new career would take me. I only knew that I enjoyed cleaning cars and I really enjoyed making the vehicle... »

There’s nothing new about needing to know who your customers are. From the old fashioned general store where the owners knew the favorite candy of each child to the modern supermarket that uses a discount card to record every... »

Imagine a car owner’s dismay. They open the door of their prized vehicle only to be struck with a devastating sight — an interior covered with mold and mildew and a wretched smell to match. »

Physical location is often thought of as the single most important factor for retail success, but other factors must also be considered when selecting a site for a new wash. »

Imagine an enjoyable, educational, and profitable vacation with Uncle Sam, in the form of our tax laws, picking up part of the tab. »

Bad things come to those who wait. Especially when it comes to keeping your security cameras up to date. »

Recently, I watched a short promotional video on YouTube for a car wash company offering unlimited fast, convenient, quality washes starting at just $14.95 per month. »

In any small to mid-sized business there comes a time when the company hits a growth ceiling, decides to expand, or needs to make decisions on equipment or capital improvements. »

Gauging a car wash’s performance is pretty straight forward. All you need to do is check the final product. If the cars pouring out of your tunnel or wash bay are clean, shiny, and dry, chances are your equipment is in good... »

Like other businesses, commercial car wash facilities take resources and transform them into a finished product.  »

It’s a great irony that the discipline policy preferred by most companies is called “progressive.” »

A professional detailing operation will have a few dozen different consumable chemicals as well as a handful of important pieces of equipment used in providing high-quality detailing. »

Up until a few years ago, wand-bay type car wash properties had declined and fallen out of favor with new investors as well as existing owner/operators.  »

Contrary to popular belief, your website is not about the products you sell, the services you provide, or the information you share. It’s actually about the people who visit it and their needs. »

A large car wash installs a payment machine kiosk at the front of their conveyor wash system. The attractive, functional pay station draws customers’ attention, and soon it becomes a normal part of their operations. »