I’m only an average golfer. I love the game, however, and play whenever I can. So what does golf have to do with washing cars? Recently, I had the privilege of playing with a group of friends at Pebble Beach.
Don’t put off till tomorrow what you can do today. Those are famous words instilled in me at an early age by my grandfather.
In the early part of 1994, I was two years into my marriage. Wife Donna was due with our first-born. This, along with being in the fifth year of gainful employment with the Federal Government in what was supposed to be a...
“What are the most effective ways to train Millennials?” is probably the question that training professionals hear more often than any other today.
A green car wash — also referred to as a sustainable car wash — uses minimal water, energy, and chemical while still providing top-notch car wash services.
Some years ago, I received a call from an investor who was building an exterior express car wash in the Rocky Mountain region. His question was simple: Do these things ever fail?
Everyone enjoys getting behind the wheel of a spotless, freshly washed car. But not everyone has the time to head on over to the local car wash to run their pride and joy through the tunnel.
Okay, so you own a car wash; it’s a busy Saturday afternoon and you have customers lined up at every bay when suddenly a pump fails, a belt breaks, or even something as simple as a nozzle is clogged.
The International Carwash Association’s annual event, The Car Wash Show, took place May 9-11 in Nashville, TN, a city in which the association last pitched its tent 17 years ago.
Benchmarking is the process of comparing business processes and performance metrics to industry best practices from other companies.
When partners Chris Fisher and Mark Curtis first entered the car wash business over three decades ago they were like most rookie operators — unsure of the true pressures of running a successful wash, but confident they would find...
One challenge facing car wash operators going forward is thought to be the increasing difficulty in finding additional revenue opportunities. The principal reason for this is the highly competitive car wash markets.
My uncle, my mother’s brother Bill Thacher, started in the car wash business in 1947. In the ‘50s I started working for him during vacations and holidays from school. My duties varied from steam cleaning white walls to being a...
“The worst customer service experience ever! The lobby was dirty, and the bathroom had hair on the toilet seat.
Before we begin talking about the history of car wash soap specifically, we should start with a bit of history of soaps and detergents in general. There is one main cleaning ingredient that all humans need, and that would be...
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