Features

When is it time to change the services you offer to your customers? What services do you add or do away with?  »

In the October 2017 edition of Auto Laundry News, there were two paragraphs in the Industry Newsline section  »

Car washes — in order to be profitable — have to keep their doors open whenever they are open for business. Otherwise, customers might think they’re closed and drive away. »

The Southwest Car Wash Association’s Annual Convention and Car Wash Expo for 2018 takes place in Arlington, TX, »

The Wash Mahal. That is how a friend of Buz Knyal described Uptown Auto Spa. And it is hard to argue with the moniker. »

Touchless is the process of cleaning the exterior of a vehicle by applying a solution of chemical and removing it with high-pressure water. The process is available at self-service facilities, sites with in-bay automatics (IBAs),... »

When it comes to constructing a team of people who work well together to create winning outcomes, knowing “how to” and understanding “how to” are two very different phenomena. »

Are you ready for tax “reform?” Thanks to the just-passed Tax Cuts and Jobs Act (TCJA), the tax rate for incorporated car washes, car care services, and other businesses will be »

There’s no question that this is a good time to be in commercial car washing: in a fairly short period of time, we’ve shifted from talking about how to squeeze every last dollar out of each guest to conversations about capacity... »

Your professional image is what the customer sees when looking at your business. If you have a shop, this should be obvious — signage, clean building, tidy work area, etc. But image goes beyond some of these more obvious items.... »

Convoy Hand Car Wash has been serving the people of San Diego for more than 30 years. The family-owned business built a loyal following over that time, but it was in need of an infusion of new services and tactics to compete in... »

According to Kalibrate Technologies, a provider of intelligence solutions to the retail petroleum and convenience store industry, there are seven elements that encompass end-to-end consumer experience and value-chain for... »

Two of the biggest decisions for a new car wash operator to make are the vacuum type and whether to offer free or paid vacuums. The vacuum type depends on the car wash type, marketing preference, what nearby competition offers,... »

Cyber-security breaches are frequent, frustrating, and becoming more massive with each new headline. The worst data breach in healthcare history was the Anthem breach of February 2015.  »

This last year (2017) was a busy time for the International Detailing Association (IDA). The organization has experienced rapid growth in membership, both in the United States and abroad. »