Features

Okay, so you own a car wash; it’s a busy Saturday afternoon and you have customers lined up at every bay when suddenly a pump fails, a belt breaks, or even something as simple as a nozzle is clogged.  »

The International Carwash Association’s annual event, The Car Wash Show, took place May 9-11 in Nashville, TN, a city in which the association last pitched its tent 17 years ago. »

Benchmarking is the process of comparing business processes and performance metrics to industry best practices from other companies. »

When partners Chris Fisher and Mark Curtis first entered the car wash business over three decades ago they were like most rookie operators — unsure of the true pressures of running a successful wash, but confident they would find... »

One challenge facing car wash operators going forward is thought to be the increasing difficulty in finding additional revenue opportunities. The principal reason for this is the highly competitive car wash markets. »

My uncle, my mother’s brother Bill Thacher, started in the car wash business in 1947. In the ‘50s I started working for him during vacations and holidays from school. My duties varied from steam cleaning white walls to being a... »

“The worst customer service experience ever! The lobby was dirty, and the bathroom had hair on the toilet seat. »

Before we begin talking about the history of car wash soap specifically, we should start with a bit of history of soaps and detergents in general. There is one main cleaning ingredient that all humans need, and that would be... »

One of the major problems in the detailing industry is the lack of appropriate pricing. This is due to several factors. One reason is customer expectations of detailing pricing.  »

With real estate prices soaring, and the car wash industry booming, some have resorted to buying properties that wouldn’t have been considered even just a few years ago. While it’s one thing for a newcomer to the industry to... »

Every savvy car wash owner and operator reviews ways to increase revenue and drive new business. Partnering with the right finance company and using financing effectively can greatly impact the success of your business.  »

The hallmark of a successful train line is consistency. Riders expect the train to arrive and depart the station at the designated times with little variation. Similarly, a successful car wash provides consistent and dependable... »

Renovating or upgrading your car wash presents many challenges — but offers numerous benefits. A major plus is that it provides a fresh and up-to-date look that should bring in new customers. With new, competing car washes being... »

Car Wash USA Express opened its first exterior express wash on Highway 64 in Lakeland, TN in late August of 2007. The second such operation was scheduled to open in December that year on Austin Peay Highway in Memphis.

 »

Does your signage increase your monthly volume? How about spiking your average ticket price? Is it the same signage you had last year or, worse yet, since you’ve opened for business? If you answered yes to those questions you may... »