Features

“I have been investigatinga large number of failed logins on your server. Due to the volume of failed attempts, it does appear that the attempts are coming from an outside source.  »

Our agency has seen an uptick in the number of washes that have a significant construction project under way. Whatever the reason may be, when building  »

A complaint that I consistently hear in the automotive detailing industry is that the operation is not making enough money or that the detail jobs are taking longer than they should relative to the amount of money being... »

The National Association of Convenience Stores’ annual event — the NACS Show — is scheduled to run from Sunday, October 7 through »

The Northeast Regional Carwash Convention (NRCC) returns to the Atlantic City Convention Center for its 2018 event, and The Borgata is again the designated headquarter hotel.  »

A towel is just like any other tool in your business, so selecting the right towel can save you time and money, while aiding in the overall satisfaction of your customers.  »

A large part of improving the on-location marketing for your car wash is the exterior signs, lights, and menus — the ones that draw customers’ attention from the street and get them to come get their car washed. »

Over the past decade, the unlimited wash club has spread like wildfire across the industry. It provides customers with unrestricted access to wash facilities, while  »

We are in the midst of an employment revolution. Conventional, full-time employment is shrinking, while the part-time workforce continues to grow. »

It’s not hard to think about how things have changed in the car care industry over the last 65 years.  »

Several years ago, I wrote about the importance of having a disaster recovery plan. In that article I talked about  »

If you operate a car wash or detail business, a great way to reach your audience —  »

The Southeastern Car Wash Association’s 2018 Convention and Expo takes place in Birmingham, AL.  »

When faced with a problem, it often helps to grab someone and talk it out. This is a great collaborative strategy to problem solving.  »

We’ve all heard that it is easier to sell more to an existing customer than it is to gain a new customer. Once you have a customer at your car wash, you can use information to upgrade that customer.  »