Features

The purpose of this article is to provide relevant information that participants in the car wash industry may find useful in gauging performance or decision-making. »

The economic impact of our current pandemic has prompted some professional detailers to reevaluate their available streams of revenue.  »

For those who read my column monthly, you may have noticed I have a handful of chosen quotes — versions of “the harder you work, the luckier you get.”  »

2020 has been a challenging year for the car care industry. Widespread uncertainty coupled with stay-at-home orders have taken their toll on car washes and detail centers across the country. »

As we come into the last few months of 2020 — the year that many of us wish didn’t happen — I believe it is important for all of us to take a serious look at the possibility of a worsening of the pandemic situation. »

Professional certification demonstrates a commitment to superior professionalism, upholding industry standards, and continued education.

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Water is becoming more expensive every day. The lack of freshwater resources to meet demand affects every continent on the globe and was listed in the 2019 World Economic Forum  »

As the term “eco-friendly” is being used more frequently, and more companies are looking into this trend, it’s not surprising to see that car wash companies are looking into this, too.  »

According to an article in Forbes, the subscription e-commerce market has grown by more than 100 percent a year over the past several years. »

It was a typical Monday morning staff meeting. »

Digital menus look cool. But more than anything, the benefits far outweigh the aesthetics. »

Unlimited wash memberships have taken the industry by storm. Growing in lockstep with the express exterior model, you would be hard pressed to find a tunnel operator that doesn’t offer some version of the concept. »

The use of smartphones is so prevalent today there are laws on the books in many states prohibiting their use while a person operates a car.  »

The subject of hand car washing rarely comes up anymore except for data from the International Carwash Association that indicates the practice continues to decline. »

Pandemic-related challenges continue to plague employers who have been eager to return to business as it used to be, but the reality is that the workplace has changed. »