Features

In the car care business it is difficult to be everything to everyone. Most operators focus their efforts on one particular concept or segment of the industry and ignore the rest. »

The Northeast Regional Carwash Convention returned to the Atlantic City Convention Center for its 2018 iteration. The event ran from Monday October 1 through Wednesday, October 3 with Car Wash Operators of New Jersey the... »

In the 1950s and 1960s steam cleaners were a mainstay in the development of the roller-chain (push-me/pull-me) car washes. »

Doesn’t it seem that business is more competitive and difficult than it used to be? ABC Inc. experienced this challenging business atmosphere firsthand. »

In this month’s column, I would like to address an issue that is always lurking in the shadows, and for some reason has come to the forefront recently as a topic of complaints and discussion. That is the topic of no-shows and... »

There was a time in the not too distant past that I would find myself struggling to manually adjust pricing and offerings on static menu boards. »

The flex-serve business model has been around for about 20 years. Former car wash operator and consultant Steve Okun introduced it as an alternative to full service. »

Located some 100 miles south of Tampa, the city of Punta Gorda is well known as an ecological and boater’s paradise, offering all the best of Florida’s famous tropical outdoor lifestyle.  »

It’s no surprise that many car wash owners are eyeing mobile apps and mobile technology as an innovative way to reach their customers and generate more revenue for their operations,  »

For car washes looking to significantly boost their average ticket, detailing can be one of the most profitable add-on services today.  »

I don’t understand what happened. He interviewed so well. But it’s six months later, and it’s obvious. He’s not a good fit. »

Back in 2013, Nissan issued a press release stating that its technical center in Europe would begin testing a “self-cleaning” Nissan Note in a variety of conditions. »

Top chemical manufacturers in the car wash industry are constantly innovating and expanding their product offerings.  »

To sell cars and keep customers coming back, new car dealerships have moved beyond factory-to-customer incentives and customer rebates. »

When most operators think of a water management system (WMS) for their car wash, they think of holding tanks, some pumps, an RO/softener, and reclaim unit.  »