Features

The act of selling a car wash or a chain of car washes is complicated and emotional. And that’s in the best of times. Layer on top of that a global pandemic that has thrown uncertainty into almost every element of our business... »

The level of distress that many leaders experience during a crisis is unsettling but normal. When many are displaced from their work and income, it can be comforting to just hide because you are so overwhelmed. »

Businesses around the world are adjusting their operations to survive the COVID-19 crisis and create a safe environment for their customers, but how can car washes adapt? »

Express exterior has become the dominant force in the car wash industry. When looking to build, develop, or retrofit a tunnel wash, the majority of operators turn to the low-labor concept as a way to keep costs down while... »

While we are still at the stage where no one can accurately predict what the long-range outcome of the COVID-19 pandemic will be for businesses of all types, we can reasonably assume that our traditional perception of what... »

COVID has kicked off a massive shift in consumer preference for contactless services. I’m sure you’ve read about the nationwide plunge in cash transactions and the 25 percent decline in cash withdrawals from ATMs. »

In this month’s column, I would like to start with clarification of terms that are used to describe the current virus and the illness it causes. I would also like to address how detailers can help eliminate the virus from... »

During the current economic slowdown, struggling car wash owners need all the help they can get to boost income while cutting costs to stay profitable. »

Digital transformation is the process of using digital technology to solve traditional problems. Digital solutions enable inherently new types of innovation and creativity rather than simply enhance and support traditional... »

Market share is a function of a store’s customer attraction rate and customer loyalty rate. Improving a store’s attraction and loyalty rates can lead to a greater share of the total available market. »

Winter brings images of rosy cheeks and kids on toboggans. Unfortunately, it also brings severe winter storms just itching to do serious damage to your wash operations. Unstable weather conditions create the most common and... »

Another month has passed. As I’m writing this, it’s the end of May 2020 and COVID-19 restrictions continue to lift in most markets. Dare I say, it feels like we’re starting to see a little light at the end of the tunnel. »

I am writing this at the end of April 2020. Another month of COVID-19 restrictions have passed, and several parts of the country are beginning to reopen — slowly, very slowly. »

As we begin to assess our approach to automotive detailing in the midst of a pandemic, it is critical that detailing technicians have an understanding of the issues involved in working on customer vehicles, especially interiors. »

Take advantage of the stimulus SBA 504 Re-Fi of your conventional loan and cash out 20 percent of the appraised value of your car wash, and you will also receive six free monthly payments. »