Features

For all of you lucky readers who caught the first article in this series, this is a continuation of a list I have compiled through the years of questions frequently asked by customers, which I use to help train new employees. If... »

Price is the quantity of payment or compensation given by one party to another in return for goods or services. The requested amount is often called the asking price or selling price. »

Steam continues to be an important tool for the professional detailer. A dry vapor steam generating machine has become one of the standard pieces of equipment in an established professional detailing operation, and a definite... »

First, I’d like to disclose that I’m no digital marketing expert. I’m just a car wash guy who realized years ago that I need to know just enough about this stuff to keep it from tanking my business. »

The most successful businessmen are able to learn from their mistakes and take no shame in admitting a misstep. When Turner Brock was looking to upgrade a couple of his self-serve/in-bay automatic locations he received some good... »

An autonomous car is a vehicle that is capable of sensing its environment and navigating without human input.  »

This past April a friend sent me an e-mail news alert written by Steve Rotlevi, president of the Association of Carwash Owners Inc. in New York. »

The panel for this year’s look ahead at the following 12 months is composed of two executives with extensive involvement in the areas of operations, associations, equipment, and chemicals. »

So you think you’re doing a good job keeping up with the Joneses: You’ve added sheets of foamed detergents, protectants, and waxes. You’re hitting customers with a sizzling LED light show.  »

The inaugural Splash! event took place October 25 and 26 at the Mirage Hotel and Casino in Las Vegas.  »

The SEMA Show was held again this year at the Las Vegas Convention Center November 1-4. According to the show’s website, this year’s attendance was in excess of 60,000 with 2,400 exhibitors filling over 2 million square feet of... »

Once the decision is made to get into the professional car washing industry, the first important task to accomplish is choosing a distributor.  »

The car wash industry is filled with stories of multi-generational, family-owned businesses. This is one of those stories, but with a unique twist. »

As years turn into decades in this business I so love, I have compiled a list of questions frequently asked by customers, which I use to help train new employees.  »

In-bay automatic (IBA) car wash systems roll back and forth over a stationary vehicle to provide an exterior wash. There are touchless, friction, and combination versions. »