Features

If you want to learn to fly, you need to strap yourself into the cockpit and man the controls.  »

A customer calls your shop wanting a detail and you tell him about your free pick-up and delivery service. He says, “That sounds great, but are you insured?” »

It’s December and the holiday gift-card-giving season is nearly over. I know one operator that sold an entire year of revenue in gift cards in just the last couple of months. »

According to IBISWorld, the industry is experiencing steady growth as the economy continues to grow and car wash operators reap benefits of rising employment and per capita disposable income. »

You may be familiar with this statistic: 70 percent of family businesses don’t make it to the second generation. The big question is: how can you beat these odds?  »

One of the worst feelings ever for an employer is when an employee is hurt on the job. More often than not, employee injuries are due to carelessness on someone’s part.  »

Auto Laundry News invited executives from vendors to the car wash industry to share their insights on what the following 12 months might hold for the industry. The participants are: »

Hacking is when computer experts use their technical knowledge to gain unauthorized access to data in a system. One common form of hacking is jackpotting, also known as a black box attack. This is where an ATM is targeted. »

Recognize the need. Fill the need. It is the most basic of business concepts, but still one of the most vital. Those that are able to pinpoint an opportunity in the marketplace and seize it, enjoy first-mover advantage and... »

Last December’s Tax Cuts and Jobs Act (TCJA) presents both a challenge because of its wide-ranging scope and an opportunity to reap a share of that law’s much-touted tax savings.  »

In the car care business it is difficult to be everything to everyone. Most operators focus their efforts on one particular concept or segment of the industry and ignore the rest. »

The Northeast Regional Carwash Convention returned to the Atlantic City Convention Center for its 2018 iteration. The event ran from Monday October 1 through Wednesday, October 3 with Car Wash Operators of New Jersey the... »

In the 1950s and 1960s steam cleaners were a mainstay in the development of the roller-chain (push-me/pull-me) car washes. »

Doesn’t it seem that business is more competitive and difficult than it used to be? ABC Inc. experienced this challenging business atmosphere firsthand. »

In this month’s column, I would like to address an issue that is always lurking in the shadows, and for some reason has come to the forefront recently as a topic of complaints and discussion. That is the topic of no-shows and... »