Features

Every car wash owner faces adversity on the road to success. Labor issues, equipment failures, emerging competition,  »

The title of this month’s column is a bit misleading. At first read, most will think I’m going to talk about “standards of excellence” or something lofty like that.  »

Lately, it seems like every business owner I talk to is struggling to recruit and retain employees capable of consistently delivering a quality customer experience. »

Commercial car washing is often described as an equipment-driven business because equipment is required to clean vehicles, and that’s where the bells and whistles are. »

All too often, car wash crime hits the headlines. It seemingly is a weekly occurrence these days at both unattended and fully staffed washes.  »

The purpose of a feasibility study is to determine if a concept or idea is commercially viable. »

“I have been investigatinga large number of failed logins on your server. Due to the volume of failed attempts, it does appear that the attempts are coming from an outside source.  »

Our agency has seen an uptick in the number of washes that have a significant construction project under way. Whatever the reason may be, when building  »

A complaint that I consistently hear in the automotive detailing industry is that the operation is not making enough money or that the detail jobs are taking longer than they should relative to the amount of money being... »

The National Association of Convenience Stores’ annual event — the NACS Show — is scheduled to run from Sunday, October 7 through »

The Northeast Regional Carwash Convention (NRCC) returns to the Atlantic City Convention Center for its 2018 event, and The Borgata is again the designated headquarter hotel.  »

A towel is just like any other tool in your business, so selecting the right towel can save you time and money, while aiding in the overall satisfaction of your customers.  »

A large part of improving the on-location marketing for your car wash is the exterior signs, lights, and menus — the ones that draw customers’ attention from the street and get them to come get their car washed. »

Over the past decade, the unlimited wash club has spread like wildfire across the industry. It provides customers with unrestricted access to wash facilities, while  »

We are in the midst of an employment revolution. Conventional, full-time employment is shrinking, while the part-time workforce continues to grow. »