Where do I start? What do I need? It’s a big investment, how much should I be spending? There is a lot to decide when configuring your vehicle wash system.
With the shift to our new virtual world, you have probably found it more difficult to build and sustain professional relationships.
I have written a number of articles concerning the car wash industry over the past few years. In them, I have sought to describe the dynamics behind the veritable
Competition can be described as any business selling the same products and services as you are that is located within relative economic distance.
In my opinion, President Roosevelt opened a Pandora’s box in 1938 when the first federal minimum wage of 25 cents per hour was signed into law.
When Miles Johnson founded MILES Auto Spa 14 years ago, he envisioned and built a state-of-the-art, full-service facility designed to put all other washes to shame.
On December 27, 2020, the Economic Aid to Hard-Hit Small Businesses, Nonprofits, and Venues Act (Economic Aid Act) (P.L. 116-260) was signed into law.
Recently, I thought about buying a new car. Historically, this meant driving over to the dealership and then getting dragged into the typical multi-step selling process with a host.
2020 was the most bizarre year that most of us can remember. Phrases we had never heard before — like “social distancing” — have become part of our everyday speech.
The goal and objective of site selection is the same as Star Trek’s Mr. Spock’s iconic salutation, “live long and prosper.”
Water is the single most important component of the car wash. When using water in the vehicle washing industry, one must consider the source of the water a
The automotive detailing industry is a vibrant and dynamic community of hard-working detailing technicians and business owners, supported by manufacturers
Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it.
Despite the passage of the Bipartisan Emergency COVID Relief Act late in 2020, it will likely be a particularly difficult time for many car wash owners as, bad year or not, they prepare their taxes.
With new car washes being built across North America joining the approximately 80,000 professional car wash locations already in existence,
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