Within sight of Denver International Airport’s distinctive roofline there is a large service center surrounded by nothing but airport parking lots and innumerable rental car companies.
It seems counterintuitive to be fretting about the next recession right on the heels of the announcement of second quarter GDP growth of 4.1 percent
In their article, “Future Cars” (page 22 in this issue), authors Sebastian Wedeniwski and Stephen Perun explore the intersection of artificial intelligence (AI), cognitive machines, and cars.
I’m sure this happens to everyone who has been around the car wash industry for a while.
This is the sort of progress we can all root for. Two years ago, contrary to the expectations of many, The Car Wash Show in Nashville, TN drew close to 8,000 attendees,
Could two seemingly incompatible trends in car washing be vying for the upper hand? The industry is getting ever closer to full automation, while at the same time working to create a more retail look and feel for its customers.
What do customers want? The business that comes up with the right answer has crossed the first hurdle in the pursuit of success.
“Show season” is probably a misnomer. These days, tradeshows dedicated to the car care business are pretty much year-round occurrences.
Imagine your customers’ cars telling them when it is time to get a wash. Cars already alert their owners when an oil change is due or that the tires need to be inflated, all of which is handily displayed on the dashboard.
Executive Forecast is a feature that we traditionally run in the December issue. This year, we invited executives from the equipment, chemical, and association communities to share their insights on what the future might hold for...
After two record-setting years, new-car sales have cooled. Having sold 17,475,000 cars and pickups in 2015 — surpassing the previous high level mark of 17,420,000 set in 2000 — and 17,550,000 units in 2016, auto makers have...
Over the past year or so, we’ve spent some time contemplating the challenges Millennials present as employees. In our July 2016 issue
Starting on page 54 in this issue, Bob Roman takes a look at car wash operations at c-store sites. He points to the decline in the percentage of c-stores that feature car washes and follows with an examination of why this may be...
In his On the Wash Front column in this issue, Anthony Analetto makes the case for reexamining site selection rules. Specifically, he contends that for various reasons the “three-mile radius” rule no longer reflects reality. He...
Conventional wisdom has held that car washing is a relationship business. In structuring their operations, car washers have adhered to the maxim that people do business with people and, as a result, have worked at staffing their...
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