Auto Detailing

A customer calls your shop wanting a detail and you tell him about your free pick-up and delivery service. He says, “That sounds great, but are you insured?” »

After 20 years in detailing some industry veterans get stuck in their ways, unwilling to put in the time to grow their knowledge base and improve their services. That is not the case with Scott Perkin. »

Recently, I provided training at several dealership detail operations. I have noticed that even at the newest, nicest detail shops, the technicians can benefit tremendously from some formal training in the process of detailing. »

As mentioned in the March issue, two of the International Detailing Association’s Certification Tests — the “Paint Correction and Protection” and the “Detailing Terminology” tests — contain an extensive overlap of knowledge.... »

This month’s column is intended for the car wash owner who is considering offering or currently offers detailing services. Even if it is something that you have not considered before, I encourage you to read on; the information... »

Study Guide: Paint Correction and Protection, Part I »

Study Guide: Detailing Terminology

Detailing, like most professions, has a language all its own that includes vocabulary that describes equipment, chemicals, and techniques that are unique to our profession. The vocabulary... »

Take Your Business to the Next Level

Automotive detailing operations all around the country are in the midst of winter. Standalone detail shops and car washes that offer detailing are both waiting for spring, and wondering what... »

This month’s column continues the discussion of detailing chemicals as it pertains to the International Detailing Association’s Certified Detailer exam.

In last month’s column, we discussed several factors related to detailing... »

Continuing with the “study guide” for the Detailing Certification Tests offered by the International Detailing Association, let’s focus this month on the Safety and Compliance module of the test.

A common challenge for the typical automotive detailing operation is lack of revenue. In previous submissions to this column, I have shared some common ways to increase revenue, including increasing or changing the pricing...

Automotive detailing attracts many entrepreneurs because it is relatively simple and inexpensive to begin such a business. However, there is a high level of turnover in the industry because many who enter it do not understand or...