Conventions - September 2001

Northeast Regional Carwash Convention

    The Mark G. Etess arena at the Taj Mahal Casino Resort in Atlantic City, NJ will once again be the venue for the Northeast Regional Carwash Convention. The 2001 event takes place on Tuesday, October 2 and Wednesday, October 3.
    The convention program includes presentations by several guest speakers:

• Mick Lunzer, a member of the Dew Drop Jugglers troupe, opens the convention with an address titled "Connecting with People while Juggling FISH!" Lunzer reportedly uses juggling as a tool to foster greater teamwork, communication, and fun in the work environment.
On Wednesday, speaker Stanley I. Simkins gets two turns at the podium. In his first go-round, Simkins suggests "Giving Your Business a Physical." This interactive workshop is designed to teach participants how to examine their operations more objectively and how to develop a winning strategy. Simkins returns later in the day to present the keynote address entitled "Taking Leadership to the Bottom Line."
Immediately preceding the keynote address, professional speaker John A. Delves presents "The Ultimate Wash/Rinse/Dry - A Lesson in Customer Service." This seminar's aim is to provide practical tips to develop greater customer loyalty, employee cooperation, and overall satisfaction.

For additional information,
call Northeast Regional Carwash Convention at
(603) 529-8403.

Schedule of Events

Tuesday, October 2

2:00 p.m. - 4:00 p.m.
Connecting with People while Juggling FISH! - Speaker: Mick Lunzer

4:00 p.m. - 8:00 p.m.

Exhibits Open

5:30 p.m. - 7:30 p.m.

Opening Reception
(On the Exhibit Floor)

Wednesday, October 3

7:00 a.m. - 8:00 a.m.
Early Bird Session
• Self Service
• In-Bay Automatic
• Conveyor
• Detailing

8:10 a.m. - 9:40 a.m.
Giving Your Business a Physical -
Speaker: Stanley I. Simkins

9:50 a.m. - 11:20 a.m.
The Ultimate Wash/Rinse/Dry -
A Lesson in Customer Service -
Speaker: John A. Delves

11:30 a.m. - 1:00 p.m.
General Session
• Keynote Address -
Speaker: Stanley I. Simkins
• ICA Address -
Speaker: Bob Paisner, ICA president
• Awards Presentation

Noon - 5:00 p.m.
Exhibits Open
12:45 p.m. - 2:00 p.m.
Luncheon Buffet

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