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The Mark G. Etess arena
at the Taj Mahal Casino Resort in Atlantic City, NJ will once again
be the venue for the Northeast Regional Carwash Convention. The 2001
event takes place on Tuesday, October 2 and Wednesday, October 3.
The convention program includes presentations
by several guest speakers:
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Mick Lunzer, a member of the Dew Drop Jugglers troupe, opens the convention
with an address titled "Connecting with People while Juggling
FISH!" Lunzer reportedly uses juggling as a tool to foster greater
teamwork, communication, and fun in the work environment.
•
On Wednesday, speaker Stanley
I. Simkins gets two turns at the podium. In his first go-round, Simkins
suggests "Giving Your Business a Physical." This interactive
workshop is designed to teach participants how to examine their operations
more objectively and how to develop a winning strategy. Simkins returns
later in the day to present the keynote address entitled "Taking
Leadership to the Bottom Line."
•
Immediately preceding the keynote
address, professional speaker John A. Delves presents "The Ultimate
Wash/Rinse/Dry - A Lesson in Customer Service." This seminar's
aim is to provide practical tips to develop greater customer loyalty,
employee cooperation, and overall satisfaction.
For
additional information,
call Northeast Regional Carwash Convention at
(603) 529-8403.
Tuesday,
October 2
2:00 p.m.
- 4:00 p.m.
Connecting with People while Juggling FISH! - Speaker: Mick Lunzer
4:00 p.m. - 8:00 p.m.
Exhibits Open
5:30 p.m. - 7:30 p.m.
Opening Reception
(On the Exhibit Floor)
Wednesday,
October 3
7:00 a.m.
- 8:00 a.m.
Early Bird Session
• Self Service
• In-Bay Automatic
• Conveyor
• Detailing
8:10 a.m. - 9:40 a.m.
Giving Your Business a Physical -
Speaker: Stanley I. Simkins
9:50 a.m. - 11:20 a.m.
The Ultimate Wash/Rinse/Dry -
A Lesson in Customer Service -
Speaker: John A. Delves
11:30 a.m. - 1:00 p.m.
General Session
• Keynote Address -
Speaker: Stanley I. Simkins
• ICA Address -
Speaker: Bob Paisner, ICA president
• Awards Presentation
Noon - 5:00 p.m.
Exhibits Open
12:45 p.m. - 2:00 p.m.
Luncheon Buffet
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