Industry Newsline - January 2005

Industry Newsline


Dosmatic U.S.A./International Inc. has announced the appointment of Wichai Wongwareetip as regional manager of Asian operations based in the Dosmatic Asia Co., Ltd. office in Bangkok, Thailand. Wongwareetip is responsible for Dosmatic Sales in the Asian market including the establishment and coordination of distribution channels, sales representation, and
service centers. In addition, he oversees management of Asia's OEM accounts. Wongwareetip has an extensive background in this segment of the industry and the Thailand market.


Nashville, TN-based National Car Wash (NCW) has announced that it concluded an agreement with Greatlakes NCW, LLC to expand the car wash chain's presence in the central US.

"Greatlakes NCW is an independent company owned by Steve Guillory and Tom and Rita Bird from Holland, MI," said Tim Jones of NCW. "These fine people will own and operate several NCW franchises and will be brokers for NCW in Michigan, northern Ohio, northern Indiana, and northeastern Illinois. Their territory will include the cities of Chicago, Detroit, Indianapolis, Dayton, Columbus, and Cleveland."

According to Jones, Greatlakes NCW will operate its own NCW franchises, and will also assist in the sales operations of other NCW franchises. Jones said that the site evaluation process had already begun on several properties with the first openings expected in 2005.


Lock America International of Garden Grove, CA, has joined forces with Eurocoin, Europe's leading supplier of products and services for the amusement, gaming, and other coin-op industries, to open up a service center to provide its products to the European marketplace. This will be the exclusive sales and service center for all of Europe.

Lock America - founded by Frank Minnella and Steve Tsiao in California in 1982 - develops, manufactures, and markets a wide range of high-security locks and hardware to the North American and Australasian markets. The association with Eurocoin will enable Lock America to deliver the same products and services to the European market. Eurocoin sells across Europe and Africa from its UK headquarters near London and its pan-European network of regional offices and sales representatives.
Chris Shope, Lock America's vice president of sales and marketing, expressed his company's excitement at having found and teamed up with an established company with over thirty years of experiencein the coin-op industry. "They are an established group with a great reputation and their newly-devised E-Service division will ensure that customers will enjoy phenomenal service,"

For more information about Lock America, visit on the web, or to learn more about Eurocoin, visit


Cincinnati, OH-based Osborne Coinage Co. has unveiled a new easy-to-navigate web site ( with a comprehensive product selector that offers "at-a-glance" comparisons of metals available, pricing, weight, production lead time, and minimum order quantities. Hundreds of examples of products and packaging options can be viewed.

Established in 1835, Osborne Coinage is America's oldest private mint and produces high-quality custom-minted coins, tokens, medallions, and key chains in aluminum, brass, red brass, nickel-silver, bronze, and even fine silver and solid gold.


PDQ Manufacturing Inc. of De Pere, WI has announced the acquisition of Dynamic Software Inc., a software development company based in Green Bay, WI. PDQ and Dynamic have been working
together for over two years in the development and implementation of the Wash Access Loyalty System (WALS), a web-based loyalty/fleet management system developed for PDQ's Access(r) Customer Management System.

Dynamic Software was established in 1985 and has been developing customized software solutions and integrating systems for 18 years.

In a separate statement, PDQ announced that it had appointed Solares and Co. as its exclusive distributor for Puerto Rico. Solares is a well-known Puerto Rico industrial equipment distributor, focusing primarily on the petroleum retail industry.


Cleaning Systems Inc./Lustra of De Pere, WI recently completed an extensive plant renovation. "With advances in available technology, we were able to upgrade our production facility, allowing us to
increase our capacity, improve operating efficiencies, and increase the overall level of automation within the plant," said Ron Kubala, CSI's plant manager. "With these changes we are positioned to meet our customers' product needs well into the future."

In a separate statement, Cleaning Systems Inc./Lustra announced that it had moved electronic call reporting by its distributors to the web. "We have recently completed the move of the electronic interface between our distributors and their customers to the web," said Jim Thomes, vice president, sales and marketing for Lustra.

"The second generation of our SMART technology now allows the distributors' solutions reps to file their customer service reports from any computer, at any time. The solutions reps are now able to send copies of their customer service reports to the distributorship as well as the operator by e-mail or fax at the touch of a button, taking customer service to the next level," Thomes added.


Buffalo Bills players, Valvoline Instant Oil Change, and Niagara Falls Air Base joined forces to arrange a "Hometown Hello" troop-support campaign. Huge garage-door-sized greeting cards were the most visible part of this multi-faceted U.S. military troop support effort that was offered at all of the 16 VIOC locations in Western New York.

The campaign, dubbed "Hometown Hello," encouraged VIOC customers and any local resident to sign these cards with encouragement from family and friends back home. In addition, residents were encouraged to bring a "gift." A press conference was held on Veterans Day, Thursday, November 11, 2004, which included Buffalo Bills players and members of the 914th Airlift Wing and 107th Air Refueling Wing from Niagara Falls AFB signing the first greetings. Buffalo Bills players present at the press conference included wide receiver Drew Haddad and place kicker Rian Lindell.

In announcing the program, VIOC general manager Robert C. Witherell Jr. said, "At this time of year, we wanted to direct our resources to help those that are doing the ultimate sacrifice for this nation from our employees, customers, and friends here in Western New York. If we can give a little additional comfort and encouragement to our brave men and women who cannot be with their loved ones this holiday season, then 'Hometown Hello' will be successful"


Mace Security International Inc. ("Mace") (Nasdaq: MACE), owner/operator of car and truck wash facilities and a manufacturer of electronic surveillance and personal defense products has announced that it has engaged investment bankers Legg Mason Wood Walker, Inc. to investigate the possible sale of all of the Mace's car and truck washes.

Mace will consider a sale if the purchase price received would be sufficient to retire all debt related to the car and truck washes and provide capital for the growth of Mace'selectronic surveillance and personal defense divisions. The company seeks to grow these two divisions through acquisitions, new product development and new market penetration.

Mace currently owns and operates 49 car washes and five truck washes. The car washes are located in Arizona, Delaware, Florida, New Jersey, Pennsylvania and Texas (Major cities include: Phoenix, Philadelphia, Fort Myers, Austin, Dallas and San Antonio). The truck washes are in Arizona, Indiana, Ohio and Texas.


Federal judge Joan H. Lefkow issued a preliminary injunction on October 29, 2004, which ordered Kucala Enterprises, John Kucala, and Dawn Kucala to immediately stop selling detailing clay. In the future, Kucala is prohibited from selling detailing clay without court approval. This order came after the Court found that Kucala had presented no substantialevidence of non-infringement, despite being specifically ordered to do so by the Court.

This action follows previous litigation in which Auto Wax Company's patent rights relating to clay were upheld. According to David Miller, president of Auto Wax Company, "Kucala has already been ordered to pay over $93,000 to Auto Wax for violating court orders. Kucala has also been prohibited from challenging the validity and enforceability of the Auto Wax clay patents. Now, he has been prohibited from selling detailing clay. This ruling sends a clear message to Kucala, and to other companies. Companies that use and/or sell Kucala's clay may also be liable for patent infringement."

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