Integrated Services Inc.
Integrated Services, Inc. (ISI) is the maker of LubeSoft®and WashSoft® point-of-sale software systems for the fast lube and car wash industries. More fast lubes use LubeSoft than any other system;
it is the most respected and recommended software in the industry.
What’s New/Best Seller • WashSoft® Handheld Cashier and Lubesoft® Handheld Greeter.
Advantages/Features • The WashSoft® Handheld Cashier is the wireless cashier solution for the fast-paced wash industry. Paired with the O’Neil® microFlash printer, the handheld cashier allows the clearing of credit cards in real time and the printing of receipts and tickets, decreasing transaction time.
The LubeSoft® Graphical Handheld features a graphical display and touch-screen technology, for easy navigation and a user-friendly experience. Enhanced VIN scanning and decoding technology allows the greeting of customers with personalized services tailored to their make, model and engine size information. Along with customer information, the scanning technology sets the standard for inventory functionality. Taking inventory counts and scanning UPC barcodes of incoming inventory ensures accurate inventory counts every time. Wireless capability of up to 100 feet allows the operator to work throughout the shop and print reminder stickers and service reviews directly from the palm of their hand.
Price • Available upon request.
Contact • Integrated Services, Inc. (ISI), 12242 SW Garden Place, Portland, OR 97223. Toll free: (800) 922-3099. Fax: (503) 968-9100. E-mail: firstname.lastname@example.org. Website: www.ints.com.
El Dorado, Arkansas
DX manufactures electronic devices to solve problems for the car wash industry.
What’s New/Best Seller • WicketsID™ & GigaTime™
Advantages/Features • IDX has introduced the first truly Cashless System for the car wash industry: Wickets Stored Value. The system reduces vandalism and equipment costs on new and remodeled car wash projects. The wash can run without money in the meters and with no additional wires.
GigaTime multi-time timer is IDX’s newest display timer and offers the first message center with 12 scrolling service messages. The system utilizes the latest in electronics with a new Sun Bright LED array which shows dual lines of LED’s on each letter as they scroll by. The patent pending Lucky Time program and Card-Display™ protocol are just a few of the standard features. The timer offers five programmable times and/or coins to start settings, and options include two additional time and/or coin settings and three selectable day events with special IR800 remote.
Customer Support • Support available through 150 worldwide distributors.
Price • Price is available from an authorized distributor, OEM, or online.
Contact • Mike Oliver, IDX Inc. 400 West Cedar St, El Dorado, AR 71730. Toll Free: (800) 643-1109. E-mail: email@example.com.
Auto Data Inc.
Auto Data has supplied POS software and computer systems to the car care industry for over 23 years. Complete cash control, customer history, and inventory control capabilities are built right into the basic package.
What’s New:/Best Seller • Tunnel Logic®.
Advantages/Features • Tunnel Logic is a state of the art PLC based tunnel controller featuring Schneider Electric’s newly launched M340. It is one of the industries first PLC based controllers that is programmable via Windows® with a truly graphical user interface. Anyone can program the PLC; no user manual required. It delivers mission critical reliability without the dependency of a PC or microprocessor based system. A touch screen station comes standard for the tunnel entry, which is also easily programmable via a Windows PC. The system works with new or existing motor control panels. An interface to Hamilton auto cashiers as well as Auto Data’s own Pos-I-Wash POS software is included.
Customer/Operator Support • Standard support includes unlimited toll free phone calls, high-speed remote maintenance via the internet, and all Auto Data software updates.
Price • Available upon request.
Contact • Craig Harris, Auto Data, Inc., 5825 Glenridge Drive, Bldg. 1., Ste.100, Atlanta, GA 30328. Toll free: 800) 767-7580. Fax: (404) 256-5654.
The North American Operating Division of Schneider Electric, a global electrical industry leader, manufactures and markets electrical distribution, industrial control and automation products, systems and service under the Telemecanique®, Square D® and Merlin Gerlin® brands to customers in the United States, Canada, and Mexico.
What’s New/Best Seller • M340.
Advantages/Features • Schneider Electric newest line of Programmable Logic Controllers, the M340, is designed for fully-automated tunnel and in-bay automatic car wash systems. The ability to remotely monitor all activities at the car wash and exchange data via the Internet is accomplished by Schneider Electric’s Transparent Ready® web-enabled platform technology. This level of automation gives the car wash owner the ability to monitor all activities with a PC or PDA. The Ethernet connection allows the owner to have open, two-way communication with the business. The owner can monitor chemical levels,
shut down a wash bay and re-direct vehicles to other bays, and even close the doors and turn off the lights if there is no traffic. Number of cars through the facility, revenue generated, faults in the system, and corrective actions taken can all be monitored.
Contact • Schneider Electric North American Operating Division (Tom Noble), 1960 Research Drive, Suite 100, Troy, MI 48083. (586) 484-4491. E-mail: firstname.lastname@example.org. Website: www.us.telemecanique.com. or www.senamicro.com/wash.
World-Wide Microsystems Inc.
World-Wide Microsystems, Inc. is a world leader in industrial devices for equipment, cash, and inventory control. In 1983 it introduced the first microprocessor car wash controller: Datatrax®.
What’s New/Best Seller • The 24-service, 16-function, Cartrol series of Datatrax® Carwash Controllers.
Advantages/Features • Datatrax consists of only three components — master control unit, smart relay station, and input station — interconnected by only two low-voltage wiring runs. The master control unit is a miniaturized, ultra-high-speed industrial microcomputer, but is not a personal computer. At a typical Datatrax car wash, an employee presses only one button to order any car wash service package. As cars move down the car wash tunnel, Datatrax controls all service equipment with water-saving, chemical-saving, and energy-saving precision. For cash control, Datatrax prints a variety of business reports and graphs, including all car wash service counts and dollar amounts.
Customer/Operator Support • All equipment repairs (warranty and non-warranty) are completed and shipped on the same day as received. Telephone technical support is provided at no charge.
Delivery/Installation • Datatrax is usually installed by a car wash equipment repairman or local electrician.
Contact • World-Wide Microsystems, Inc. (Datatrax Sales Dept.), 20519 Sunshine Lane, Spring, TX 77388. (281) 288-0168. Fax: (281) 288-0491. E-mail: email@example.com
Innovative Control Systems Inc.
Wind Gap, Pennsylvania
Innovative Control Systems offers the car wash industry’s only fully-integrated tunnel controller, point-of-sale, and management system. Based on Microsoft Windows NT, Tunnel Master delivers the ease of use for today’s user.
What’s New/Best Seller • The Auto Sentry.
Advantages/Features • The Auto Sentry is a state-of-the-art interactive unattended car wash point-of-purchase terminal, designed to provide a trouble-free, high-tech solution for operating a car wash, while providing customers with a user-friendly point-of-sale system. Over the last three years, the Auto Sentry unattended terminal has been the contributing factor in the development of the latest business model in the car wash industry. Express Exterior and Express Flex-Serve car wash facilities have substantially reduced labor and increased volume, resulting in higher profits. The next generation terminal, the Auto Sentry eXP, will enhance this rapidly-expanding market. Operators will see even greater customer satisfaction and decreased costs. Smart Sales™ software will produce higher extra service sales by delivering a consistent sales message to the customer. Auto Sentry eXP is developed, manufactured, and supported exclusively by ICS.
Price • Available upon request.
Contact • Innovative Control Systems, Inc., 1349 Jacobsburg Road, Wind Gap, PA 18091. (610) 881-8000. Toll free: (800) 642-9396. Fax: (610) 881-8100. E-mail: firstname.lastname@example.org. Website: www.washnet.com.
Lino Lakes, Minnesota
WashCard Systems has been providing cashless acceptance solutions for the car wash industry for the past 18 years. WashCard was the winner of the International Carwash Association’s ‘Leadership in innovation’ award for their customer loyalty product line.
What’s New/Best Seller • WashCard Cashless Acceptance Program
Advantages/Features • The WashCard System can be integrated into any service at the car wash to add credit card and loyalty card acceptance.
Used in both new constructions and retrofits, WashCard is the complete solution for wash owners that want to tie multiple locations and services into a single unified loyalty marketing program. Add card acceptance to automatics, self-service bays, vacuums, vending, and even pet washes. Eliminate
tiresome accounting double-entry with our optional QuickBooks integrated software solution for managing fleet account invoices, customers, and payments. Credit cards clear in three seconds via high-speed Internet processing, increasing customer throughput and reducing processing rates.
Customer/Operator Support • WashCard provides automatic data backups for all wash locations, provides technical support, training, and remote access troubleshooting.
Price • Available upon request.
Contact • WashCard Systems, 2289 Cedar Street, Suite 104A, Lino Lakes, MN 55038. (651) 204-9412. Fax: 651-204-9412. E-mail: email@example.com.
Islandia, New York
Compuwash has been helping operators control their equipment and profit since 1980 by providing simple, easy-to-use, and affordable tunnel controllers and pos software.
What’s New/Best Seller • The Profit Pilot subscription based pos software.
Advantages/Features • The Profit Pilot costs less than 1/10th the price of other car wash pos systems. The system is easy to buy, install, and use, is more affordable than the competition. The system allows the operator to see what’s going on at the wash via any PC in the world with Internet access without loading any special software. Hardware is shipped with everything included: touchscreen monitor with built-in customer display and mag stripe reader, PC, cash drawer, thermal receipt printer, and bar code scanner. System setup takes less than an hour. Every 10-15 seconds the system synchronizes with a secure server using SSL encryption. Changing settings and viewing reports can easily be accomplished online. The monthly service includes tech support, regular training, automatic data backup, access from any PC with Internet access, and ongoing upgrades. All systems come with a three-month money-back guarantee.
Customer/Operator Support • Support is available 24 hours a day, seven days a week. Every customer gets the president/CEO’s cell phone number.
Price • $2,500 for hardware and $189 a month subscription fee.
Contact • Compuwash Systems, 95F Hoffman Lane, Islandia, NY 11749. (631) 234-0700. Toll free: (800) 876-3900. Fax: (631) 234-7092. E-mail: firstname.lastname@example.org. Website: www.compuwash.com.
Advanced communications are built right into the Tunnel Commander. Operators have control over numerous functions including temperature control, variable speed drives, and door controls, to name just a few.
What’s New/Best Seller • Tunnel Commander for Precise Car Wash Control
Advantages/Features • The Tunnel Commander features an animated display of the car wash layout. Each car is monitored as it progresses through the car wash. The functions are highlighted and the car is observed from dirty to clean. The operator can also use the PLC to diagnose any trouble within the car wash. If a problem occurs the operator is alerted and the problem is described in plain language; no codes or lights. The car wash pumps, soaps, and water controls are tied into the system, allowing the system to monitor the levels of functions. If any of the functions drop below prescribed operating levels the system will warn the operator and shut down that function to avoid damaging the car wash.
Customer/Operator Support • Information can be retrieved from anywhere in the world via the Internet. Owner or operators can access the car wash system and receive reports on sales, employee hours, status of system, and revenue generated at any given time. The car wash can be monitored for troubleshooting by the operator and
factory service technicians 24 hours a day, seven days a week.
Contact • Tunnel Commander, 3490 Trough Springs Rd, Nashville, TN 37207. (615) 476-1356.
E-mail: email@example.com. Website: www.ncwwash.com.