Charlotte, NC-based Howco Inc., a distributor of car wash equipment
and supplies and consultant to the car wash industry, has promoted
long-time general manager Rick Thompson to vice president. Thompson
joined Autobell Car Wash, Howco's sister company, in 1979 and worked
his way up through the ranks before moving over to Howco in 1984.
"He's been an asset to both companies, and we are proud to
promote him to vice president of Howco in addition to his title
of general manager," said Chuck Howard, the company president
Unitec Electronics of Jessup, MD has announced the appointment
of Rob Deal as its new director of new business development. Formerly
with Turtle Wax, Chicago as a national sales manager, and MacNeil
Wash Systems, Toronto, Canada as a vice president, Deal brings over
12 years of industry experience in the car wash market. His role
at Unitec will involve expanding the company's penetration into
additional business channels, including those in international markets.
Deal will work out of the company's Jacksonville, FL office.
Dosmatic USA/International Inc. has announced the opening of its
newest office location in Wamberal, Australia. Under the direction
of John Grant, managing director, Dosmatic Australia provides sales,
customer service, and technical support in Australia and New Zealand.
The new Dosmatic Australia address is:
10 Somerset Close
Wamberal, NSW 2260
Phone: (61) 2 4385 2631
Fax: (61) 2 4385 1898
The company also announced the opening of two new offices in Europe.
The first is its new European head office in Bordeaux, France. This
office and primary warehouse will offer local, high-quality, multi-lingual
customer service, technical support, logistics, quality control,
sales, and marketing.
This new address of Dosmatic Europe is:
17 Route de Taillefer
33450 Montussan Bordeaux
Phone: (33) (0) 557 97 1313
Fax: (33) (0) 557 97 1019
The current facilities in Lint, Belgium, under the operational
management of Mr. Jozef Stolck, will continue to operate as a satellite
warehouse, as well as a sales and service center for Dosmatic's
Northern and Eastern European distribution, customers, and markets.
The second new European office is that of Dosmatic lberica in Spain,
offering sales and after-sales service and support to the Iberian
The new Dosmatic lberica address is:
C/Historiador Pedro Sucias, 5 y 7
46014 Valencia, Spain
Phone: (34) 96 383 7168
Fax: (34) 96 383 7992
These new offices join the growing network of Dosmatic offices
strategically located in key markets around the world. This policy
is designed to offer the best possible service for its well-known
line of water-driven injectors.
DRB, NATIONAL TICKET ALLY
DRB Systems Inc. has entered into an agreement with National Ticket
Company of Paxinos, PA to provide bar-coded ticket books for use
with DRB's SiteWatch cash register system. The new tickets include
an innovative individual ticket control feature that increases the
car wash operator's level of control over prepaid wash book promotions.
Each individual ticket in a wash book will be permanently deactivated
once it has been redeemed. This greatly reduces the risk of fraud
or abuse by making it impossible for anyone to reuse or resell a
ticket. The new tickets also use the latest technology to reduce
the risk of barcodes being copied. Another control feature of SiteWatch
is that the computer will not energize a ticket book until it's
been scanned into the system as part of a prepaid sale. This removes
any value from unpaid books, so car wash operators do not have to
worry about tickets being lost, stolen, or abused.
VIOC'S FAMOUS CARS ROADSHOW HONORED
The Valvoline Instant Oil Change (VIOC) "Famous Cars Roadshow,"
a traveling exhibit of authentic vehicles from some of America's
favorite films and television shows, earned top honors and was named
"Best of Campaigns" in the 2002 Mercury Awards, an international
public relations industry awards competition.
Developed and executed by New York-based public relations agency
Nichol & Company Ltd., the campaign also received a Gold Mercury
Award in the "Special Events Campaign" category and a
Bronze Mercury Award in the "Media Exposure" category.
The awards, which honor "Outstanding Achievement in Public
Relations and Corporate Communications," were presented to
the agency at a black-tie event at the Ritz-Carlton New York, Battery
The "Famous Cars Roadshow," which featured vehicles from
The Dukes of Hazzard, The Flintstones, Back to the Future, and others,
toured the country from August through October 2002. The goal of
the campaign was to increase brand awareness for VIOC while raising
funds and awareness for Charity Cars Inc., a non-profit organization
that provides vehicles to those in need.
During its cross-country tour, the exhibit generated more than
115 television news segments in 40 markets, totaling two and-one-half
hours of air-time, in addition to more than 65 print articles. Through
the project, VIOC also raised $20,000 for Charity Cars.
GREASED LIGHTNING SPOKESMAN
Sam Memmolo, one of the best-known master mechanics in the country,
has once again been named spokesman for Greased Lightning(tm) automotive
cleaning products Memmolo, who currently co-hosts "Two Guys
Garage" on Speed Channel, also produces and hosts "The
Car Show" radio program on Atlanta's WGST 640 AM, as well as
"Sam's Garage Radio Show," a nationally syndicated show
that provides consumers and shop owners with car advice, automotive
news, and product information. Prior to "Two Guys Garage,"
Memmolo and his co-host Dave Bowman set the benchmark for automotive
TV programming by hosting "Shadetree Mechanic," and "Crank
and Chrome," where they had over 80 million viewers on The
Nashville Network (TNN) during its 10-year run.
Memmolo's credentials include an ASE Master Auto Technician certification
with Advanced Drivability rating, and over 35 years of hands-on
COMPANY NAME CHANGE
Performance Resources Inc. has announced a name change. Effective
March 1, 2003, the company became known as Customer Service Solutions,
Inc. The new name more accurately reflects the company's significant
focus on improving customer service for its clients. The company
will continue to offer a full range of business-improvement services,
including customer-service training.
The company's mailing address and telephone numbers remain:
560 Stokes Road
Suite 23, PMB 373
Medford, NJ 08055
Phone: (856) 988-0806
Fax: (856) 988-0807
E-mail addresses have changed to:
The company's web site can now be found at www.customerservicesolutions.com.
PDQ, NASCAR DRIVER BURTON TEAM UP
PDQ Manufacturing Inc. has announced that it has partnered with
NASCAR Winston Cup driver Ward Burton to promote the company's full
line of vehicle wash systems.
Burton, who drives the number 22 Caterpillar Dodge Intrepid, is
the 2002 Daytona 500 champion. He will be featured in a new advertising
campaign, will appear on car wash and convenience store point-of-purchase
materials, and appear at selected PDQ events.
"Ward Burton is an excellent reflection of our company and
a perfect fit in our brand strategy," said Mark Van Pay, marketing
director of PDQ. "He is professional, approachable, friendly,
easily recognizable, and has the type of personality that our customers
can identify with.
$10.35 MILLION AWARD IN COIN ACCEPTOR CASE
A jury in the US District Court for the Eastern District of Texas
Marshall Division recently awarded Katy, TX-based Imonex $10.35
million in the first of two patent-infringement cases involving
vending machine coin acceptor technology.
The jury found the acceptors manufactured by Munzprufer of Germany
and used in coin-operated washers and dryers made and sold by Alliance
Laundry Systems (Speed Queen) Maytag, American Dryer, and the Dexter
Co. were in violation of the Imonex patented system. Imonex's acceptors
are commonly used in soda and snack-food vending machines, payphones,
jukeboxes, car washes, etc.
A second infringement suit, this one against Greenwald Industries,
is currently pending.