Profile in Success

The car wash industry is filled with stories of owners and operators who spend their entire career in the industry. »

Knowledge, expertise, and experience are not bought, they are earned. With every car washed, piece of equipment repaired, and location opened operators increase their knowhow and improve their overall car wash IQ. »

2020 has been a challenging year for the car care industry. Widespread uncertainty coupled with stay-at-home orders have taken their toll on car washes and detail centers across the country. »

Unlimited wash memberships have taken the industry by storm. Growing in lockstep with the express exterior model, you would be hard pressed to find a tunnel operator that doesn’t offer some version of the concept. »

When scouting a location to build a car wash business, potential owners must do plenty of homework. They must research the community, available locations, market needs,  »

Express exterior has become the dominant force in the car wash industry. When looking to build, develop, or retrofit a tunnel wash, the majority of operators turn to the low-labor concept as a way to keep costs down while... »

As the nation begins to slowly emerge from its COVID induced slumber, car washers are hard at work adjusting their operational models to ensure they are ready and able to service their customers. »

The ongoing COVID-19 health crisis has disrupted the entire U.S. economy, forcing many “non-essential” businesses to close their doors and wait out the pandemic with no timeline on when they can reopen.

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By their very nature car washes build intimate relationships with their communities. They are typically run by independent operators who live in and around the locales they serve, dedicated to building meaningful connections with... »

Car wash owners come from all walks of life. When you ask one how they got their start, nine times out of 10 the story begins outside of the industry. Such is the tale of James Benton. »

The needs of the motoring public are constantly evolving. To keep pace car washers need to stay nimble and be willing to course correct when necessary. »

Today’s ultracompetitive marketplace is overflowing with high-tech, next-gen detailers poised to pounce on unprepared competitors. »

Drawing customers to your wash is a year-round effort. Whether it is advertising, geo-located promotions, or good old-fashioned superior service, owners are constantly looking for ways to attract new washers. »

Small-scale operators are the heart and soul of the car wash industry. While a growing list of mega chains continue to pop up across the industry, the small independent operator is still the prevalent model. »

Success in the detailing trade requires equal parts talent, hard work, and entrepreneurial spirit. It also calls for a specialized set of skills. Skills that are not easy to acquire.

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